Job Details

Property Management Operations Manager February 21, 2025

G208

Located in Roseburg, OR

Pay: DOE

Job Full Description

Property Management Operations Manager

 

Operational Oversight

  • Develop and maintain an operational plan that ensures efficient tenant interactions, property maintenance, and compliance tracking.
  • Conduct regular site visits to inspect properties, engage with staff, and identify operational improvements.
  • Lead weekly team meetings to align property managers and maintenance staff on shared objectives.
  • Implement process improvements to optimize unit turnover times, days vacant, and overall occupancy rates.

Financial and Budget Management

  • Ensure unit turn times, vacant rates, and rent collections meet organizational standards.
  • Monitor operating budgets and assist in budget development and expense management.
  • Work with the finance team to track revenue and expenses, ensuring properties operate within financial targets.

Tenant and Community Engagement

  • Mediate tenant concerns to ensure timely and fair resolution.
  • Partner with Resident Services staff to align operations with tenant-focused programs and initiatives.

Compliance and Policy Implementation

  • Conduct monthly tenant file audits to ensure compliance with LIHTC, HUD, and other regulatory requirements.
  • Provide training and guidance to property management staff on compliance, policies, and best practices.
  • Maintain and update departmental policies and manuals in alignment with industry standards.

Team Leadership and Development

  • Supervise and support a team of property managers and assigned staff.
  • Provide technical support for property management software and coach staff on efficient usage.
  • Conduct performance evaluations and provide ongoing staff development.

What You Bring

  • Experience overseeing property management operations, unit turnovers, and vacancy rate improvements.
  • Strong understanding of affordable housing regulations, including LIHTC, HUD, and HOME programs.
  • Knowledge of budgeting, expense tracking, and financial performance in property management.
  • Leadership skills with experience supervising teams and optimizing processes.
  • Proficiency in Microsoft Office Suite and property management software, such as Yardi.

Minimum Qualifications

  • Associate degrees in management, business, or a related field preferred.
  • Minimum three years of supervisory experience in affordable housing property management.
  • Strong knowledge of regulatory compliance and financial management in property operations.
  • Ability to travel to different sites and manage multiple priorities effectively.

 

Roseburg, OR
2106
741 Northeast Garden Valley Boulevard
Roseburg, OR 97470

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