KCISR
Located in Salem, OR
Pay: $22.00+ DOE
Job Full Description
Express Employment needs an Inside Sales Specialist
Are you passionate about sales and building strong customer relationships? Join our team as an Inside Sales Specialist, where you'll play a crucial role in driving leads from inception to close and ensuring a seamless customer experience.
Schedule: Monday-Friday 8:00-5:00pm
Pay: $22.00+ Depending on Experience
Key Responsibilities:
Lead Follow-Up: Engage with potential customers via email and phone to follow up on leads and inquiries.
- Customer Relationship Development: Build and maintain strong relationships with customers, becoming their go-to resource.
- Sales Process Management: Provide pricing, close sales, and ensure a smooth transition to outside sales representatives after project completion.
- Cross-Functional Collaboration: Work closely with sales, technical service, and marketing teams to ensure quick and accurate follow-up on customer inquiries.
- Territory Management: Oversee a territory of small "inside sales" customers and manage smaller-scale business opportunities with brokers and distributors.
- Salesforce Management: Utilize Salesforce.com to manage leads, document interactions, and ensure data accuracy. Qualify and convert leads to opportunities and contacts.
Product Expertise:
- Product Knowledge: Become an expert on key product lines and provide customers with product recommendations in collaboration with the Technical Service team.
- Customer Interaction: Communicate directly with customers from lead inception to the close of the sale, ensuring a positive customer experience.
Desired Attributes:
- Strategic Thinking: Demonstrate the ability to think strategically about the total business process and propose innovative solutions.
- Team Collaboration: Work effectively as part of a team and lead when necessary. Identify areas for improvement and promote bold thinking to create value.
- Customer Focus: Enjoy interacting with customers, have a positive attitude, and possess excellent phone manners. Be pleasantly persistent to ensure customer satisfaction.
- Organizational Skills: Manage and prioritize multiple projects with flawless follow-up to ensure timely project completion.
- Technical Proficiency: Advanced proficiency with Microsoft Office and Salesforce.com. Experience with SAP is a plus.
What We're Looking For:
Must have relevant experience to be considered for this role
- 2-year college degree or equivalent experience in sales or customer service
- Strong organizational and follow-up skills
- Positive attitude and excellent phone manners
- Ability to manage multiple projects and work cross-functionally
- Proficiency in Microsoft Office and Salesforce.com
If you're have these skills and are ready to make an impact and thrive in a dynamic environment, apply now!
Salem, OR
1950
454 Church St NE
Suite 120
Salem, OR 97301
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