14251634
Located in Tigard, OR
Job Full Description
Our client is looking for a customer-oriented, experienced and motivated Customer Service Representative to join the marketing team! If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful.
Responsibilities:
Handle Customer Calls Efficiently:
- Manage a high volume of customer calls promptly and professionally.
Maintain Friendly and Helpful Demeanor:
- Ensure a friendly and helpful attitude while assisting customers.
Address Customer Inquiries and Issues:
- Respond to customer questions and service issues via phone, email, and text.
Document Customer Interactions Accurately:
- Record all customer interactions and resolutions with precision.
Identify Sales Opportunities:
- Recognize potential for new sales and promote products to existing customers through up-selling and cross-selling techniques.
Resolve Support Requests:
- Handle inbound and outbound support requests in accordance with established guidelines.
Represent Company Positively:
- Act as a company ambassador by representing our brand positively in all interactions.
Maintain Professionalism:
- Uphold a professional demeanor at all times, adhering to the highest standards of customer service.
Benefits:
- Medical Insurance: Access to medical coverage to help you and your family stay healthy.
- Optical Insurance: Coverage for vision care, including eye exams and eyewear.
- Dental Insurance: Dental coverage for your oral health needs.
- Life Insurance: Protection for you and your loved ones with life insurance benefits.
- 401K: A retirement savings plan to help you plan for your financial future.
To Apply Online: Visit our website at www.Expresspros,com/TigardOR to apply and explore more about our available positions!
Contact Information: If you have any questions or need more information about our benefits or application process, please feel free to contact us jobs.tigardor@expresspos.com. We're here to assist you and ensure you have the best experience with our team.
Tigard, OR
1932
10115 Southwest Nimbus Avenue
Suite 500
Tigard, OR 97223
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