14264928
Located in Beaverton, OR
Job Full Description
Our client is looking to hire a Troubleshooting Computer Support Technician who has a passion for solving tech challenges and delivering exceptional customer service. Whether you're an Apple aficionado or a PC pro, this role offers the opportunity to flex your IT skills while helping users stay connected and productive.
What You’ll Do:
- Tech Troubleshooting: Diagnose and resolve hardware, software, and network issues for both Apple and PC products.
- Customer Support: Provide friendly and professional assistance, ensuring users feel supported and informed throughout the process.
- System Updates: Install and configure updates, patches, and new software to keep systems running smoothly.
- Hardware Repairs: Perform minor hardware repairs and replacements, ensuring equipment is operational.
- Documentation: Maintain detailed records of troubleshooting steps, resolutions, and system updates.
- Collaborate: Work closely with other IT team members to identify recurring issues and implement long-term solutions.
What You Bring:
- Experience: Previous experience with Apple and PC systems troubleshooting is a must. Certifications (e.g., CompTIA, Apple Certified) are a big plus!
- Problem-Solving Skills: A logical and creative approach to identifying and resolving technical problems.
- Tech Savvy: Proficiency with operating systems, software applications, and common peripherals for both platforms.
- Customer Focus: Strong communication skills with a knack for making tech jargon accessible to users.
- Multitasking: Ability to juggle multiple tasks while staying organized and detail-oriented.
Why You’ll Love This Role:
- Diverse Challenges: No two days are the same—every issue is an opportunity to learn and grow.
- Cutting-Edge Tech: Stay up-to-date with the latest in Apple and PC technology.
- Collaborative Environment: Be part of a supportive, tech-savvy team that values your expertise.
- Career Growth: Opportunities to advance and expand your skill set in the ever-evolving IT world.
- Work-Life Balance: A structured schedule that respects your time and priorities.
Benefits:
- Medical Insurance: Access to medical coverage to help you and your family stay healthy.
- Optical Insurance: Coverage for vision care, including eye exams and eyewear.
- Dental Insurance: Dental coverage for your oral health needs.
- Life Insurance: Protection for you and your loved ones with life insurance benefits.
- 401K: A retirement savings plan to help you plan for your financial future.
To Apply Online: Visit our website at www.Expresspros,com/TigardOR to apply and explore more about our available positions!
Contact Information: If you have any questions or need more information about our benefits or application process, please feel free to contact us at 503-624-2001 or email us at, jobs.tigardor@expresspos.com. We're here to assist you and ensure you have the best experience with our team.
Tigard, OR
1932
10115 Southwest Nimbus Avenue
Suite 500
Tigard, OR 97223
Apply Now Email Us