NV01
Located in Tualatin, OR
Pay: $19-$21/hr DOE
Job Full Description
Bilingual Customer Service Representative- Exciting Opportunity! Join our fantastic client in Tualatin! They are seeking a dynamic individual to enhance their team!
This is an evaluation-to-hire opportunity!
Duties:
- Provide exceptional customer service support to clients and vendors
- You will provide answers to questions and provide resource information as needed
- Responsible for gathering detailed information, running verification checks, certificate of insurance tracking, W-9 verifications, and other pre-registering duties
- Answer phone calls, assist all callers with setting up profiles, updating membership subscriptions, and collecting any data needed for their account
- Follow-up with clients who have left messages, subscriptions that need updating enrollment verifications
- Respond to customer emails and chats in a professional and friendly manner
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about product, pricing, and availability
- Data entry in various platforms
- Additional duties assigned as needed
Knowledge, Skills, Abilities:
- Two or more years of customer service experience
- Strong interpersonal skills including strong active listening skills, ability to receive and give feedback, and goal-oriented
- Computer experience and knowledge of MS Word, Excel, and Outlook
- Excellent phone etiquette, verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize workload
- Possesses problem-solving skills as well as being able to make logical decisions and set pretties
- Ability to work with deadlines and meet them by their due date
- HS Diploma/ GED
Pay: $19-$21/hr. DOE
Schedule: Monday-Friday, 8:30 am-5 pm
How to Apply:
- Complete an online application at expresspros.com and submit it to the West Tualatin office.
- Send your resume to westtualatinor@expresspros.com.
- Call and speak to one of our Recruiters at 503.612.1800.
West Tualatin, OR
1939
8100 Southwest Nyberg Road
Suite 290
Tualatin, OR 97062
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