KELR0
Located in Allentown, PA
Pay: 19.00
Job Full Description
Job Summary: Assist Warehouse Manager or Supervisor to ensure customer needs are met on assigned shift.
Duties and Responsibilities:
- Provide efficient, courteous customer service through email and telephone.
- Resolve routine customer questions and complaints; or refer to higher level.
- Serve as liaison between customers, suppliers, and warehouse personnel.
- Maintain records, prepare required reports, and perform related typing/work processing and clerical duties.
- Direct contact with incoming drivers, spotters, and forklift operators.
- Update and maintain warehouse management system and yard management software as needed.
- For food grade warehouses, follow all food safety standards set forth in a facility and actively participate in the food safety culture.
- Participate in corrective and preventative actions and continuous improvement projects.
- Verify counts of incoming product, make necessary adjustments on paperwork, and initial any changes.
- Answer phones and take accurate messages.
- Operate copy and fax machine as needed.
- This position may require employee to operate a forklift from time to time, which will include the following:
- Daily forklift inspection. Check for damage or problems and report them to your supervisor.
- Lock out / tag out unsafe or inoperable equipment.
- Load, unload, and place product in proper storage bay stacked straight and neat.
- Report immediately all incidents occurring on the forklift
- Accurately input information as trained with scanner, documenting all functions performed.
- Change propane tanks properly and safely as needed.
- Reference Forklift Operator job description for additional duties.
- Additional duties and responsibilities as assigned.
Knowledge, Skills, and Abilities:
- Knowledge of company procedures, Industrial Truck Operational procedures, WMS system, and KOS system.
- Skilled in the use of computers, preferably in a PC, Windows-based operating system.
- Skilled in the use of common office machinery.
- Ability to use warehouse management system to process incoming and outgoing shipments.
- Basic data entry and/or word processing skills. Experience with Excel.
- Ability to work safely, follow safety procedures, operate equipment safely, and able to recognize and respond to unsafe working conditions.
- Exceptional verbal and written communication skills.
- Take orders from leadership and get along well with others.
- Ability to establish priorities, work independently, and proceed with objectives with supervision.
- Participate in corrective and preventative actions and continuous improvement projects.
- Ability to stoop, push, pull, bend, reach, and lift up to 50 lbs. regularly.
Additional Qualifications and Experience:
- High School diploma or equivalent.
- Must obtain Industrial Truck Certification through in house training if operating forklift.
- Willingness to work overtime, weekends, and holidays as requested by Supervisor.
- PPE as required by each facility – refer to handbook for specific requirements.
Allentown-Bethlehem West, PA
1755
795 Roble Road
Suite C
Allentown, PA 18109
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