KELR3
Located in Allentown, PA
Pay: 28.00
Job Full Description
Job Summary: Manage and oversee all warehouse operations and regularly communicate with customers and vendors. Work directly with Regional Operations Manager to organize policies, procedures, and special requirements.
Duties and Responsibilities:
- Expectations of the job: Being available and responsive to all shifts when needed, regularly participating when required for additional coverage (i.e., shortchanges, weekend coverage, etc.).
- Responsible for the overall operations, including customer use, service, and contract KPIs.
- Maintain and respond to warehouse metrics. Meet customer scorecard objectives. Lead strategic continuous improvement to ensure efficient run and profitable operations.
- Forklift Training – lead/assist in initial training with employees, maintain recurrent training as required, and individualized retraining to ensure safe operations daily.
- Maintain accurate payroll records, including time approval of timecards and time-off requests, and communicate any issues with HR as required.
- Adhere to all attendance policy standards.
- Build and maintain the accuracy of all warehouse SOPs and ensure training requirements are maintained and documented.
- Hold supervisor staff accountable for following job requirements and following through as needed.
- Lead and participate in Accident Investigation and Corrective Actions. Conduct drug tests per training and company policy as required.
- For food grade warehouses, lead a food safety culture. Audit and maintain food safety standards within a facility.
- New employee onboarding and training – coordinate with HR Business Partner to get new hire paperwork complete, sign off on new hire training checklist.
- Complete/maintain all OSHA requirements and any necessary Accident investigation, along with maintaining a building safety and security plan in compliance with company/client standards.
- Strategic planning of all distribution services, including receiving, storing, shipping, handling, and order fulfillment to achieve a high level of accuracy and avoidance of claims.
- Oversee the efficient, cost-effective daily activities of the warehouse, including labor scheduling, supervision, and proper utilization of space and equipment, to ensure budget objectives are met.
- Plan and monitor daily labor requirements based on immediate and forecasted sales revenue, working with HR and staffing agencies to maintain proper staffing.
- Create and maintain a well-trained staff through cross-training and mentorship.
- Direct and oversee job assignments to adhere to company policies as well as Federal and State laws.
- Additional duties and responsibilities as assigned.
Knowledge, Skills, and Abilities:
- Employee development and performance management skills.
- Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
- Ability to foster a cooperative environment.
- Keen organizational skills.
- Knowledge of inventory management practices.
- Skilled in the use of computers, preferably in a PC, Windows-based operating environment.
- Ability to analyze processes and make recommendations for improvements.
- Ability to develop, plan, and implement short and long-range goals.
- Ability to stoop, push, pull, bend, reach, and lift up to 50 lbs. regularly.
Additional Qualifications and Experience:
- 5 years of Warehouse Management Experience preferred.
- WMS and handheld scanner experience.
- Willingness to travel on an infrequent basis.
- Must obtain Industrial Truck Certification through in-house training.
- Willingness to work overtime, weekends, and holidays as requested by Supervisor.
- PPE as required by each facility – refer to handbook for specific requirements.
Allentown-Bethlehem West, PA
1755
795 Roble Road
Suite C
Allentown, PA 18109
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