14353508
Located in Grand Rapids, MI
Pay: $75,000/yr.
Job Full Description
We are hiring an Operations Manager for our client America’s 1st online casino!
Position Overview: As the Operations Manager, you will be at the forefront of our mission to enhance operational efficiency, elevate client satisfaction, and foster a motivated and high-performing team of over 900 employees. Your role will be pivotal in ensuring that our business goals are met while cultivating a positive work environment that supports both individual and collective success.
Key Responsibilities:
Leadership & Team Management:
Performance Optimization:
Client Satisfaction:
Strategic Planning:
Analytical Insights:
Employee Engagement:
Innovation & Best Practices:
Qualification Requirements and Competencies
Experience: Minimum of 7-10 years in a leadership role within the hospitality a
industry, managing teams of 20+ direct reports.
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Skills: Strong analytical and problem-solving skills with a proven track record of driving performance and achieving business goals.
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Leadership: Demonstrated ability to lead and inspire large teams, with a focus on employee engagement and development.
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Adaptability: Ability to thrive in a fast-paced environment, adapting strategies and approaches to meet changing business needs.
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Client-Centric: Deep commitment to enhancing client product satisfaction and delivering exceptional service.
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Communication: Excellent interpersonal and communication skills, with the ability to effectively interact with all levels of the organization and external stakeholders
Philadelphia (Center City), PA
2722
1628 John F Kennedy Boulevard
Suite 1802
Philadelphia, PA 19103
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