14354804
Located in Scranton, PA
Pay: $17.50
Job Full Description
Express Employment Professionals has a temporary, 2- month opportunity for a Customer Service position at a local company in Scranton, PA. This position offers $17/hr for a 7:30AM-4PM, Mon-Fri shift.
Please text/call (570) 963-1000 for more details and immediate consideration – thank you!
Pay: Starting at $17/hour
Schedule: Full-time, 7:30AM-4PM, Mon-Fri
Location: On-site in Scranton, PA
Key Responsibilities:
- Process and input all customer orders.
- Prepare shipping and order-picking paperwork for warehouse personnel.
- Run stock reports to check product availability.
- Generate all related paperwork and ensure special requests are noted for customer work orders.
- Coordinate special and last-minute shipping requests with the Transportation and Warehouse Operations Departments, expediting orders as needed.
- Track orders and notify customers of any activity related to their orders.
- Maintain damage records and backorder/inventory shortage information.
Customer Relations-
- Maintain excellent working relationships with customers by responding promptly and courteously to inquiries and complaints related to work orders, shipments, inventory counts, and more.
- Report customer feedback to management, including any concerns or issues raised.
Qualifications:
Required-
- Previous experience in customer service or logistics.
- Strong organizational and multitasking skills
- Ability to communicate effectively with customers and team members.
- Basic computer proficiency for order tracking and report generation.
- Attention to detail to ensure accuracy in all documentation and order handling.
Preferred-
- Previous experience in customer service or logistics.
- Familiarity with inventory management systems.
Scranton, PA
2548
900 Wyoming Avenue
Scranton, PA 18509
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