Job Details

Customer Service Representative December 30, 2024

14354804

Located in Scranton, PA

Pay: $17.50

Job Full Description

Express Employment Professionals has a temporary, 2- month opportunity for a Customer Service position at a local company in Scranton, PA. This position offers $17/hr for a 7:30AM-4PM, Mon-Fri shift. 

 

Please text/call (570) 963-1000 for more details and immediate consideration – thank you!

 

Pay: Starting at $17/hour

Schedule: Full-time, 7:30AM-4PM, Mon-Fri

Location: On-site in Scranton, PA

 

Key Responsibilities:

  • Process and input all customer orders.
  • Prepare shipping and order-picking paperwork for warehouse personnel.
  • Run stock reports to check product availability.
  • Generate all related paperwork and ensure special requests are noted for customer work orders.
  • Coordinate special and last-minute shipping requests with the Transportation and Warehouse Operations Departments, expediting orders as needed.
  • Track orders and notify customers of any activity related to their orders.
  • Maintain damage records and backorder/inventory shortage information.

Customer Relations-

  • Maintain excellent working relationships with customers by responding promptly and courteously to inquiries and complaints related to work orders, shipments, inventory counts, and more.
  • Report customer feedback to management, including any concerns or issues raised.

 

Qualifications:

Required-

  • Previous experience in customer service or logistics.
  • Strong organizational and multitasking skills
  • Ability to communicate effectively with customers and team members.
  • Basic computer proficiency for order tracking and report generation.
  • Attention to detail to ensure accuracy in all documentation and order handling.

Preferred-

  • Previous experience in customer service or logistics.
  • Familiarity with inventory management systems.

Scranton, PA
2548
900 Wyoming Avenue
Scranton, PA 18509

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