B857
Located in Nanticoke, PA
Pay: 18.98
Job Full Description
A fast-growing, third-party provider of commerce and distribution services, including Order Fulfillment, Contact Center Solutions and a vast array of Value-Added services. We are seeking reliable, motivated and hardworking individuals to be part of our team! Candidates that are looking for diversity and challenge in their work coupled with a fast-paced and high growth environment will find this position of interest. Business Operation Associates work collectively as a team to facilitate the relationship between the company’s Client Success Managers and our Fulfillment team. A Business Operations team member will manage orders and strategically prepare shipments to give our clients a seamless fulfillment experience.
Duties and responsibilities
· Understand that Our client’s success depends on our dedication timeliness, and accuracy.
· Understand that we are a support network to give the fulfillment team and our client success team the necessary tools to complete their jobs.
· Create and Maintain accurate shipping records through Microsoft Excel
· Take direction from customer success managers to organize and process shipments for our clients.
· Assure that the required processes are working to facilitate “on time” shipping
· Be vigilant to look for ways that can help streamline processes to promote speed and accuracy.
· Use established procedures to ensure conformity of our efforts to meet the team goals.
· Communicate effectively and politely both in writing and verbally.
· Coordinate necessary information to our internal departments.
· Be available to support internal department’s needs.
Qualifications
· Customer service experience a must
· Computer experience includes Microsoft Office suite, Google suite and be proficient with data entry
· Excellent communication skills - Written and Verbal
· English fluency - secondary language is a plus
· Warehouse experience
· Positive experience working with people in business setting
Wilkes-Barre, PA
2831
16 South River Street
Suite 301
Wilkes Barre Township, PA 18702
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