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Front Desk Associate Hotel
Location: Garners Ferry Rd, Columbia, SC
Pay Rate: $14.00 per hour
Schedule: Rotating Shifts 7:00 AM3:00 PM | 3:00 PM11:00 PM | 11:00 PM7:00 AM (Monday through Sunday)
Express Employment Professionals is currently seeking a courteous and dependable Front Desk Associate for a hotel located on Garners Ferry Road. The ideal candidate will be customer-focused, professional, and able to remain composed in a fast-paced environment.
Job Responsibilities:
Greet and welcome guests in a friendly and professional manner
Manage guest check-in and check-out processes
Answer phones, manage reservations, and handle guest inquiries
Resolve guest concerns or complaints with patience and professionalism
Coordinate with housekeeping and other departments to ensure guest satisfaction
Maintain a clean, organized, and presentable front desk area
Accurately handle payments and maintain records as required
Qualifications:
Strong customer service and interpersonal skills
Ability to stay calm and professional when handling difficult situations
Reliable and punctual with a strong work ethic
Willingness to work any assigned shift, including weekends and holidays
Prior experience in hospitality or front desk roles is preferred but not required
Must present a professional appearance and demeanor at all times
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