14341959
Located in Greer, SC
Job Full Description
Our client located in Greer, SC is looking to hire a dependable, positive person to join their Customer Service team. This person will report directly to our Customer Service Manager. He or she will work directly with all levels of customers, dispatch, sales and management to maintain a positive, highly energetic and productive work environment. This client is a fast paced, 24/7 operation dedicated to their customer's needs and ever changing logistical challenges. Their team is motivated to maintaining the highest standards and practices in the logistics industry and is dedicated to employee development. We are looking for the right individual to add to their great team.
Customer Service Responsibilities and Duties:
- Answering incoming calls
- Respond to emails
- Enter orders into our system and quotes
- Follow up with customers
- Assist customers with data and systems updates
- Give customers updates on expedited shipments
- Mail out customer giveaways (Pens, Calendars, T-shirts, hats, Scratch Pads, Cups, etc)
- Work with Sales Rep on securing all quotes and business
- Assist Sales rep with scheduling new customer appointments
- Some customer outings after work
- Develop customer rapport
- Work closely with Sales Rep
- Must be able to multi-task (answering emails while on phone, entering orders while on phone)
- Fast paced environment
- Research for potential new customers
Requirements:
- Must be able to type 40 words per minute at 99% error free
- Requires 90% sitting
- Preferred logistics experience
- Manage multiple customer websites daily
- Inside Sales experience a plus
- Clear background, valid drivers license and reliable transportation
Pay is $18-$22/hr depending on experience
Hours are Mon-Fri 8a-5p or 8:30a-5:30p
Express Spartanburg can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support. All Express Employment Professionals employees enjoy perks including holiday pay, ACA standard benefits, 401(k), and onboarding/referral bonuses.
Spartanburg, SC
2431
245 East Blackstock Road
Unit A
Spartanburg, SC 29301
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