14341668
Located in Cleveland, TN
Pay: $17.00/hr
Job Full Description
Mortgage Collections - $17/hour
Express Employment Professionals is currently recruiting for a REMOTE Mortgage Collections position.
Mortgage Collections Responsibilities:
- Handle billing and collections inquiries.
- Generate revenue for clients by ensuring timely and accurate payments.
- Assist consumers in preventing home repossession through financial planning.
- Perform basic office duties such as faxing documents, typing invoices, and answering phones.
- Demonstrate proficiency email etiquette and communication skills.
- Exhibit outstanding follow-up skills to maintain consumer/client relationships.
- Sit and talk on the phone via headset for extended periods of time.
Mortgage Collections Qualifications:
- Meet the assigned minimum number of phone calls/attempts/accounts per day.
- Typing score of 38-40 WPM.
- Maintain attention to detail in data entry and recording conversations.
- Be familiar with applicable software, FDCPA laws, and state laws.
- 1 year of experience in a call center handling debt collection.
- Ability to work second shift.
- Proven performance in calls, contracts, promises, payment overage, and all elements of bank and retail collections (preferred).
- Ability to work independently from home in a quiet, uninterrupted environment.
- Understanding of the negotiation process to obtain maximum possible payments.
- Ability to take constructive criticism and strive for success.
- High School Diploma or equivalent.
- Stellar attendance and punctuality are required.
- Good tenure at previous jobs (2+ years in a relevant field).
Mortgage Collections Shift:
- Monday -Friday 11AM – 8PM (1 hour lunch)
- One Saturday every 4 weeks from 9AM – 3:30PM
- Temp-to-hire
- Full-time
- Optional and Mandatory overtime
- Training will be provided but is remote as well.
Benefits included:
- Work from home with all equipment provided (internet access and office supplies not included).
- Holiday and Vacation pay accrual
- Medical insurance
- 401(k)
- Referral bonus
- Opportunities for internal progression and promotion
Ways to Apply for Mortgage Collections:
Alcoa (Blount County), TN
2362
631 William Blount Drive
Maryville, TN 37801
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