Meet the Team

Nicole Hake

VP of Operations

Nicole Hake, VP of Operations, started with Express in 2017. Nicole lives on Signal Mountain with her husband Brad, their 5 children, and fur babies. She loves spending time outdoors and traveling the world.

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Felicia Harlan

VP of Operations

Felicia Harlan, VP of Operations, has been a part of Express since 2011. She has a Bachelor's of Science in Early Childhood Education from Covenant College. Felicia lives in Rock Spring, Ga with her husband Chris and three of their children, Grace, Lanie and Rosie. She loves spending time with her family and their fur babies Jax and Josie. She worked for the Walker County Board of Education at Rock Spring Elementary for seven years before joining the Express team.

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Justin "JT" Travis

Business Development Manager

Justin "JT" Travis, Business Development Manager, has been with Express since March 2021. He has a background in logistics management and recruiting. Justin is a fan of having an audience, whether it's leading group orientations for some of our top clients, telling dad jokes and sharing puns with his co-workers, or playing video games while streaming on Twitch.

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Joel Walker

Clerical and Administrative Employment Specialist

Joel Walker, Clerical and Administrative Employment Specialist, has been with Express since 2012. He has a Bachelor's degree in Business from the University of Tennessee in Chattanooga. He lives in Chattanooga, TN with his wife Shoshannah, their daughter Mya, and their three dogs. Joel is an avid dog trainer for obedience and field.

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Nicole Brown

Senior Employment Specialist

Nicole Brown, Senior Employment Specialist, has been with the Express team since 2006. Native of Chattanooga, Nicole now lives in Cleveland, TN with her husband Jeff and their three children. She is a member of Crossroads Community Church and avid sports enthusiast. Go VOLS!

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Felix Miller

Employment Specialist

Felix Miller, Employment Specialist, started with Express in 2020. He has a bachelor's degree in English from Harvard College, and lives in Hixson with his wife and two children. He has worked in staffing for twenty years. He enjoys reading, watching soccer and cycling, and the opportunity to listen to people's stories.

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Sandra Spirko

Employment Specialist

Sandra Spirko, Employment Specialist, has been with Express since 2013. She has an Associate's Degree in Emergency Medical Services from Westchester Community College and five years' experience working in Human Resources before joining Express. Sandra lives in Chattanooga, TN with her Yorkie, Charley. She is an avid book collector, art enthusiast, and is fluent in Spanish, while currently learning to speak Mandarin.

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Melody Markum

Payroll Manager

Melody Markum, Payroll Manager, has been with Express since July 2010. She lives in Chattanooga, TN with her husband Travis and one dog, Oliver. Melody has two daughters, both are living in Knoxville, TN. One is in her freshman year at UTK (Go Vols!) and the other is in an esthetics program at TN School of Beauty. Melody enjoys spending time with her friends and family, eating, and watching the TN Volunteers, Kansas City Chiefs, and Boston Celtics. Melody studied Art at Virginia Intermont College in Bristol, VA.

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Lisa Smith

Professional Recruiting Manager

Lisa Smith, Professional Recruiting Manager, joined the Express team in November of 2020. She has a Bachelor's of Science in Organizational Leadership with a focus in Office Administration and Technology. Lisa recruits for professional and skilled labor direct hire positions. She enjoys dabbling with interior design/decoration in her free time and currently lives in Dalton, GA with her husband Brad, their dogs Ellie and Baby, and their cat Mia.

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Carolina Reel

Professional Recruiting Specialist

Carolina, Professional Recruiting Specialist, is a Chattanooga native and has been with the Express team since January of 2020. She has a Bachelor's degree in English from the University of Tennessee at Chattanooga and enjoys writing, documentaries of any kind and spending time with her friends, family, and dogs.

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Madison Evans

Employment Specialist

Madison Evans, Employment Specialist, joined Express in November 2024. Madison has 2 years of experience in the staffing industry. She is from the Dunlap, TN area. She loves spending time outdoors and exploring new places. She and her fiance just adopted their first fur baby, Elio. She is currently working to obtain her Associates Degree in Business Management.

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Estrella Rodriguez

Front Office Coordinator

Estrella Rodriguez, Front Office Coordinator, has been with Express since 2023. Estrella happily meets everyone at the front desk with a smile.

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