Located in Paris, TN
Pay: $12-$14
Job Full Description
We are seeking a dedicated and enthusiastic Support Associate to join our client's team. The ideal candidate will play a crucial role in providing exceptional customer support and client services. As a Support Associate, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for all clients. This position requires strong communication skills, the ability to analyze customer needs, and a commitment to delivering high-quality service.
Duties
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide accurate information regarding products and services.
- Analyze customer issues and offer effective solutions.
- Communicate clearly and professionally with clients to ensure satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and client satisfaction.
- Participate in training sessions to enhance product knowledge and service skills.
Experience
- Previous experience in customer support or client services is preferred.
- Familiarity with call center operations is a plus.
- Strong analytical skills with the ability to assess situations and provide appropriate solutions.
- Excellent communication skills, both verbal and written, to effectively interact with diverse clientele.
- A proactive approach to problem-solving and a strong desire to assist customers.
Qualifications
- Clerical
- Computer Knowledge
This position offers competitive compensation, and a monthly bonus.
Paris, TN
2945
810 East Wood Street
Suite A
Paris, TN 38242
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