14268098
Located in McKinney, TX
Pay: DOE
Job Full Description
A client in McKinney, TX is seeking a Medical Receptionist!
Schedule: Mon-Fri 8:30AM-5PM
Overview: As the first point of contact for the clinic, the Medical Receptionist plays a vital role in creating a welcoming environment and facilitating the smooth operation of our healthcare services. This position requires exceptional organizational abilities and a commitment to compassionate patient interaction.
Key Responsibilities:
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Answering Phones and Patient Interaction
- Answer phone calls with empathy and care, addressing patient anxieties, responding to inquiries, taking detailed messages, and directing calls to appropriate staff.
- Greet and check in patients, ensuring a warm and professional reception. Confirm patient identity through two-factor verification (mailing address and date of birth).
- Process patient check-ins using our medical software to manage forms such as Acknowledgement of Benefits, Notice of Privacy, and Conditions of Treatment.
- Notify clinic staff of patient arrivals and ensure that patient charts are prepared and encounter forms are printed.
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Appointment Management
- Maintain and print daily appointment schedules for reception and medical staff.
- Schedule, reschedule, and follow up on appointments, ensuring compliance with health and billing requirements.
- Communicate changes in appointments to patients and clinic staff, and manage cancellations efficiently.
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Scheduling and Changing Appointments
- Scan and update patient IDs and insurance cards at every visit, verify current insurance details, and communicate any changes to relevant staff.
- Maintain up-to-date patient records, ensuring accuracy and confidentiality.
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Collecting Payments
- Handle payment transactions including collecting fees, co-pays, and deposits.
- Ensure accurate processing of payments and provide receipts to patients.
- Manage daily financial records, including scanning and distributing encounter forms.
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Mail and Order Processing
- Manage incoming and outgoing mail and packages.
- Fulfill and process online orders, including refunds, and maintain postal supplies.
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Clinic Support and Maintenance
- Assist medical staff, administrators, and provide support as needed.
- Offer refreshments to waiting patients and maintain a tidy reception and lobby area.
- Manage inventory of snacks, beverages, and receptionist supplies.
- Handle administrative tasks like filing, chart preparation, and data entry.
- Participate in staff training and complete weekly tasks as assigned.
Additional Responsibilities:
- Provide patients with information on local accommodations and travel.
- Ensure confidentiality and privacy of all clinic interactions.
- Maintain a clean lobby area throughout the day (daily cleaning tasks as assigned)
- Creating, filing, prepping, and pulling patient charts
- Monitor snack & beverage inventory
- Maintain Receptionist supplies inventory
Requirements:
- High school diploma or equivalent.
- 1-2 years of experience in customer service, preferably in a clinical setting.
- Proficiency in Microsoft Office.
- Ability to perform physical tasks such as lifting (up to 50 pounds) and navigating stairs.
- Previous experience in a clinical environment is preferred.
This position offers a dynamic work environment where caring for patients and ensuring an efficient clinic flow are top priorities. If you are a dedicated professional looking to make a difference in a healthcare setting, we encourage you to apply.
How to Apply:
Please apply to this listing and submit your resume detailing your qualifications and interest in the position to jobs.allentx@expresspros.com. Additionally you may call to schedule a phone interview with employment specialist Jennifer Erbynn.
Allen, TX
2452
402 West McDermott Drive
Allen, TX 75013
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