C781
Located in Allen, TX
Job Full Description
Express Employment in Allen is looking for a Flooring Sales Consultant!
Schedule: Monday - Thursday 9a-6p, Friday 9a - 5p, Saturday 9a - 4p (Will have Sunday and one day off between Monday - Thursday).
Essential Functions:
- Timely and regular attendance
- Exceptional customer service skills
- ability to work with other employees, departments, and managers
- Maintain and keep current on all product knowledge
- Ability to calculate and resolve complex measurements and layouts
- Must use personal vehicle on customer consolations
Duties and Responsibilities:
- Ensure each customer receives outstanding customer service by providing a friendly environment which includes promptly acknowledging and greeting every customer.
- Ability and judgment to interact and communicate appropriately with other employees, customers, and managers.
- Assist customers in selection and purchase of flooring.
- Assist with customer inquiries and/or complaints in person or phone call.
- Maintain adequate product knowledge to accurately and precisely answer customer questions.
- Respond to e-leads from Flooring America Website.
- Make customer measure appointments and take out necessary samples.
- Provide the order department with signed customer invoice, deposit information, signed "Getting Ready" documentation, detailed job layout and work orders along with the material requisition.
- Coordinate customer's installation date with the order department, confirm date with customer.
- Communicate with customer and installer during and after installation to check on the status and outcome of the job ensuring complete customer satisfaction.
- Attend weekly product knowledge meetings and any training, meetings, and educational activities to stay up-to-date on the latest developments, trends, regulations in the market place.
- Provide sales assistance at home shows and outside sales events.
- Daily return samples to the proper place and keep showroom in order
- keep samples updated and dropped samples pulled.
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- Ability to work varied hours/days as business dictates.
- Total price and tax (except on appropriate, documented, tax exempt sales) merchandise purchased by customer to determine bill.
- Use and maintain an approved follow-up system.
- Use and maintain the GPS tracking sheet to be turn in daily.
- Notify receptionist when leaving the store for lunch &/or appointments and time of return. Maintain adherence to all Company policies and procedures.
- Advise your supervisor before leaving for the day if you sustained any injury during the workday, unless immediate attention is needed beforehand.
- Any other duties as assigned by supervisor.
If you are interested apply to this add and email resume jobs.allentx@expresspros.com
Allen, TX
2452
402 West McDermott Drive
Allen, TX 75013
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