Counter Sales Associate Job Description
We are seeking a motivated and customer-focused Counter Sales Associate to join our team. This role involves delivering exceptional customer service, maintaining a well-organized and efficient sales counter, and supporting the needs of our customers.
Key Responsibilities:
- Provide excellent customer service by assisting customers in selecting products, answering inquiries, and offering product recommendations.
- Process customer orders efficiently, including cash, credit, and other payment methods.
- Maintain the sales counter by organizing products, restocking inventory, and ensuring a clean and professional appearance.
- Develop and maintain knowledge of products to assist customers effectively.
- Handle customer concerns, returns, and warranty issues promptly and professionally.
- Collaborate with the warehouse and delivery teams to ensure accurate and timely order fulfillment.
- Contribute to achieving team and individual sales goals.
Qualifications:
- High school diploma or equivalent; additional education or certification in sales or related fields is a plus.
- Previous experience in customer service, retail, or sales is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Basic computer skills and familiarity with point-of-sale systems.
- Ability to lift and carry items as needed.
Why Join Us?
We offer a supportive and dynamic work environment where your contributions are valued and rewarded. If you're passionate about customer service and sales and enjoy working in a team-oriented setting, we encourage you to apply.