ZX248
Located in Beaumont, TX
Pay: $11/HR
Job Full Description
Florist Counter Personnel
Job Description:
As a Florist Counter Personnel, you will be the face of the flower shop, responsible for providing excellent customer service and assisting customers with their floral needs. Your role will involve handling various tasks, from taking orders and processing payments to arranging flowers and maintaining the shop's appearance. You'll play a key part in ensuring customers have a positive experience and leave with beautiful floral arrangements.
Key Responsibilities:
1. Customer Service:
- Greet customers warmly and assist them with their floral needs.
- Provide information on floral arrangements, plants, and gift items.
- Offer suggestions and guidance based on customer preferences and occasions.
- Handle customer inquiries, complaints, and special requests professionally.
2. Sales and Order Processing:
- Take orders for floral arrangements, both in-store and over the phone.
- Accurately enter orders into the system and process payments.
- Upsell additional products, such as vases, cards, and gifts.
3. Flower Arrangement Assistance:
- Assist in creating and assembling floral arrangements as needed.
- Ensure that arrangements meet customer specifications and quality standards.
4. Shop Maintenance:
- Keep the counter area clean, organized, and visually appealing.
- Restock inventory, including flowers, plants, and supplies, as needed.
- Monitor the condition of flowers and plants, removing any that are wilted or damaged.
5. Administrative Duties:
- Maintain accurate records of sales, orders, and inventory.
- Assist with pricing, tagging, and displaying merchandise.
- Help with managing delivery schedules and coordinating with delivery personnel.
Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service or retail, preferably in a floral or related industry.
- Strong communication and interpersonal skills.
- Basic knowledge of floral design and plant care (preferred but not required).
- Ability to handle cash transactions and operate a POS system.
- Attention to detail and the ability to multitask in a fast-paced environment.
- A friendly, approachable demeanor and a passion for flowers and customer service.
Working Conditions:
- This position may require standing for extended periods.
- Ability to lift and carry floral arrangements, plants, and supplies up to 40lbs.
- Flexibility to work weekends, holidays, and during peak floral seasons.
Reports To: Florist Manager or Store Owner
This job description is a general guide and may be subject to changes and modifications based on the specific needs of the florist shop.
Beaumont, TX
2497
1660 South 23rd Street
Beaumont, TX 77707
Apply Now Email Us