Located in Richardson, TX
Pay: 14-19/HR
Job Full Description
Order Entry/ Customer Service - Basic Accounting Experience
Full Time
Job Description
We are seeking an Order Entry/ Customer Service Specialist to join our team! You will be responsible for supporting the Account Manager with order entry into SOS Inventory, answering customer inquiries, tracking repairs and supporting our AP Manager with Invoicing Customers.
Responsibilities:
- Handle customer inquiries
- Provide Information about the products & services
- Troubleshoot & resolve product issues and concerns
- Develop & Maintain a knowledge base of the products and services
- Track incoming & outgoing customer repair jobs
- Handle shipping & receiving of customer repairs through Pirate Ship
- Enter orders/payments & other transactions into QuickBooks to support the Account Manager\
Qualifications:
- Previous experience in customer service, sale4s, or other related fields
- Ability to prioritize and multitask
- Positive & professional demeanor
- Excellent written & verbal communication skills
- Experience with Outlook, QuickBooks, Microsoft Teams, & SOS Inventory
- Strong Organizational Skills
Apply online or at our office:
Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.
We are located at:
1350 E Arapaho Rd Suite #238
Richardson, TX 75081
972-777-6352
Monday-Thursday 9am-11am, 1p-3p
Friday 9am-12pm
Dallas (North), TX
3372
1350 East Arapaho Road
Suite #238
Richardson, TX 75081
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