14344986
Located in Dallas, TX
Pay: $40k plus commission.
Job Full Description
We are looking for an Customer Service Representative for an Insurance Agency. Pay is $40k plus commission.
Insurance Customer Service Representative responsibilities:
- Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
- Demonstrate accuracy in processing client policy modifications based on the data given
- Verify new customers coverage and present policyholders with proof of insurance paperwork
- Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
- Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
- Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved
- MUST have at least 2 years customer service experience for this position
- Knowledge of insurance products and policy schedules is preferred
- Must have knowledge of Microsoft Office and customer relationship management software
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Dallas (West), TX
2088
2727 West Mockingbird
Suite 104
Dallas, TX 75235
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