14358565
Located in Fort Worth, TX
Pay: $70-80K
Job Full Description
Help Desk Analyst III
Material Solutions company in south Fort Worth is adding a Help Desk Analyst III to their dynamic team!!
Ideal candidates will have:
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3+ years of experience managing and supporting user-assigned hardware, software, printers, email and user accounts. Support can be provided via telephone, email, in-person visit, or remotely with remote support tools
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Previous experience developing and maintaining documentation pertaining to areas of support, ensuring compliance with company policies and procedures
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Advanced knowledge of Windows Desktop Operating Systems and Microsoft Office Suites, PC hardware and software, emote support and VPN, imaging software and Active Directory, and Helpdesk ticketing software - Cherwell
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Must have the ability to resolve 90%+ PC related Help Desk tickets without escalation
Direct Hire
In Office
M-F, 8a-5p
$70-80K
Fort Worth (South), TX
3192
2501 Parkview
Suite 101
Fort Worth, TX 76102
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