14346538
Located in Pasadena, TX
Pay: $50-55K P/Y
Job Full Description
Position: Business Service Coordinator
Pay: $50-55 per hour
Location: Pasadena, TX
Schedule: Monday-Friday, 8-5. (schedule could vary)
Responsibilities: Oversee all aspects of service projects, delivering certainty of outcome. Demonstrates a deep expertise and accountability in Accounts Receivable and Accounts Payable processes and procedures. Serve as a subject matter expert on Accounts Receivable and Accounts Payable.
- Input vendor invoices with associated jobs into NetSuite for payment
- Create purchase orders, sale orders and invoices for each job
- Ensure cost control and tracking jobs
- Complete month end duties for this division
- Establish a workflow for a day-to-day basis
- Analyze the scope, determine timelines and resources needed and offer recommendations to create quotes for large service jobs. Manage the entire lifecycle of the project.
- Assists with the oversight of projects to ensure that the scope is completed on time and within budget
- Provides status reports, and ensures quality measures are in place to meet the standard of the deliverables and customers
- Attend Client Pre-bid meeting to determine job scope
- Point of contact with local and regional customers to ensure the best service possible and provide support on products, services, operations, and maintenance
- Obtains customer information, obtains credit records from credit reporting agencies for approval of credit lines and explains available services, then coordinates with the appropriate division
- Receives and processes orders, prepares quotes for approval, provides customer with information concerning pricing and shipping
- Approves and inputs vendor invoices with associated job numbers to NetSuite for payment. Maintaining NetSuite and Opportunity Forecasting for Services. Ensure data is accurate, updated and communicated where needed.
- Assigns PO's to contractors
- Able to answer technical customer questions regarding product, service and operations or maintenance with training.
- Interviews customers to obtain information and explain available services
- Trouble shoots issues but refers complaints of service or product failure, invoice
adjustments and services rendered to appropriate manager for investigation
- Work quickly, accurately, and effectively to resolve customer issues and affect long-term solutions as required
- Enhance customer relationships and retention
- Maintain, enhance, and drive improvement of the customer service metrics
- Maintain and improve upon data tracking systems, and data analysis revolving around execution of services and tracking of project requirements and finances.
Requirements: Strong knowledge of NetSuite
- Expertise in Accounts Receivable and Accounts Payable processes, procedures and best practices
- Excellent project planning, management, and execution skills
- Excellent communication skills, with proven ability to deliver data-driven insights and provide sound recommendations
- Organized and able to manage multiple priorities at once
- Role model Core Values of Integrity, Respect, Safety, Quality and Commitment
- Unwavering ethical conduct, commitment to excellence and personal accountability
- Highly collaborative and effective team player that can build trust and maintain credibility
· Create your free account and complete an online application on our website www.expresspros.com/bayareahoustontx/
· Call our office at (281) 648-4200
· Click “Email us” and submit your resume
· Click “Apply Now”
(must complete required hours/weeks to become eligible for certain benefits)
· Medical, Dental, and Vision
· Short-Term Disability
· Term-Life
· Holiday Pay (7 days observed)
· Vacation Pay
· Referral Program
· Weekly Pay
· ExpressLearn
As a top-tier staffing agency, locally owned and operated in the Houston Bay Area (Friendswood, TX), we're here to provide employment solutions that benefit everyone involved. We are a team of employment experts ready to help you in finding the perfect job match! Our vision is simple: To help as many people as possible find good jobs by helping as many clients as possible find good people. It's nothing short of remarkable – with over 10 million people placed in positions worldwide, we're transforming lives and shaping futures! If you're ready to take the next step towards an exciting career reach out to us today!
Houston (Bay Area), TX
1782
211 East Parkwood
Suite 210
Friendswood, TX 77546
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