14352500
Located in Houston, TX
Pay: $20.00/hr
Job Full Description
IT Support Specialist / Data Entry
Schedule: Monday - Friday 7:00AM to 4:00PM
Pay: $20.00/hr
Job Schedule: Temp - Hire
Job Summary:
We are seeking a proactive and detail-oriented LotWitness Health Monitoring Specialist to ensure the optimal performance and reliability of the LotWitness system. This role involves monitoring system health, conducting regular assessments, troubleshooting issues, and collaborating with team members to enhance the functionality of the platform.
Job Duties:
System Monitoring and Maintenance:
• Continuously monitor the health and performance of our LotWitness assets.
• Perform regular assessments to identify any potential issues or areas for improvement.
• Ensure all data is accurately captured and stored, maintaining data integrity.
Camera Setup and Configuration:
• Set up and configure cameras for optimal performance in the LotWitness system.
• Implement masking and uploading audio files to enhance functionality.
• Upload and manage audio schedules for effective monitoring.
Troubleshooting and Support:
• Diagnose and resolve technical issues related to the LotWitness system.
• Provide timely support to users experiencing difficulties with the platform.
• Collaborate with IT and development teams to implement fixes and improvements.
Reporting and Documentation:
• Create and maintain detailed documentation of system performance, incidents, and resolutions.
• Generate regular reports on system health and usage metrics for management review.
• Identify trends and recommend enhancements to improve system functionality.
Collaboration and Communication:
• Work closely with cross-functional teams to ensure seamless integration of LotWitness with other systems and processes.
• Utilize software such as ZOHO and AI-Rgus for task management and reporting.
• Communicate system updates, maintenance schedules, and relevant changes to all stakeholders
If you are interested and would like to apply, please send your resume to Brittany.Dixon2@ExpressPros.com or call 281-290-6330 to set up an appointment with a recruiter to complete the full applicant process.
Houston (North), TX
2009
8111 North Sam Houston Parkway West
Suite 500
Houston, TX 77064
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