SEN11
Located in Houston, TX
Pay: $20.00/hr - $25.00/hr
Job Full Description
Software Specialist
Pay: 20.00/hr to 25.00/hr (Depending on Experience)
Schedule: Monday - Friday 7:00AM to 4:00PM
Location: Jersey Village, Texas
Job Overview:
We are seeking a dedicated Software Specialist to join our team and become an expert in a suite of software platforms. This role involves mastering the functionalities of each platform, providing technical support, training staff, and ensuring seamless integration and optimization across the company.
Software Functionalities
- Surveillance Management System: Develop expertise in the centralized management of surveillance systems, including troubleshooting connectivity, video quality, and storage issues. Regularly update the system, perform diagnostics, and adjust configurations to ensure optimal performance.
- Cloud-Based Network Management: Become proficient in managing network devices remotely, utilizing features like bulk configuration, real-time monitoring, and reporting to streamline network operations.
- AI Driven Surveillance Monitoring: Develop expertise in an AI-powered system for automating camera health checks, such as alignment, obstruction detection, and focus issues. Generate automated alerts and reports to address maintenance needs proactively. AI-Driven monitoring experience for critical central station efficiencies.
Documentation Reporting
- Maintaining detailed records of software configurations, resolutions and updates
- Prepare regular reports on software usage, performance metrics, and area's for improvement
Training and Knowledge Sharing
- Develop and deliver training sessions on the effective use of each software
- Create user manuals, FAQs, and other documentation to support staff in utilizing software
Software Support Troubleshooting
- Provide technical assistance for all listed software platforms, resolving issues promptly to minimize downtime.
- Collaborate with other departments to ensure software configurations align with organizational needs
Software Implementation Optimization
- Lead the integration of new software features, ensuring compatibility and minimal
- Analyze software performance and recommend improvements to enhance efficiency and user satisfaction.
If you are interested and would like to apply, please send your resume to Brittany.Dixon2@ExpressPros.com
We look forward to hearing from you!
Houston (North), TX
2009
8111 North Sam Houston Parkway West
Suite 500
Houston, TX 77064
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