Job Details

Visitor Screener February 11, 2025

RE001

Located in McAllen, TX

Pay: $12.00 per hour

Job Full Description

Visitor Screener

McAllen, TX

$12/hour


Shift: 12-hour shifts (6 AM – 6 PM) | 3-4 days per week | Rotating weekends & holidays availability
Lunch Break: 45 minutes

Job Summary:

Express Employment  is seeking a friendly, professional, and customer service-oriented Visitor Screener to be the first point of contact for visitors entering a local hospital for visitations. This role is crucial in ensuring a smooth and welcoming experience for patients, families, and guests. The ideal candidate will be able to remain calm under pressure, assist visitors with directions, and provide exceptional service while maintaining security and visitor policies.

Key Responsibilities:

  • Greet and assist all visitors in a courteous and professional manner.
  • Issue visitor passes and direct guests to the appropriate outpatient services, including the lab, X-ray, admitting, and outpatient services.
  • Use a computer or smartphone to locate patient information within the facility.
  • Handle stressful situations with empathy, especially when dealing with concerned or emotional family members.
  • Enforce facility policies regarding visitor access while ensuring a positive experience.
  • Maintain a neat and organized work area.

Qualifications & Skills:

  • Excellent customer service and communication skills.
  • Ability to remain calm and professional in high-stress situations.
  • Basic proficiency in computer or smartphone usage for patient look-up.
  • Strong problem-solving skills and ability to direct visitors efficiently.
  • Previous experience in customer service, hospitality, or healthcare is preferred.

Work Environment & Schedule:

  • 12-hour shifts (6 AM – 6 PM).
  • Work 3-4 days per week, including rotating weekends and holidays.
  • Standing and walking for extended periods may be required.

 

For immediate consideration, please call now 956-664-9675 ext.180 Perla

McAllen, TX
1670
504 North 10th Street
Suites B1-B5
McAllen, TX 78501

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