Job Details

Customer Service Rep March 18, 2025

Located in McAllen, TX

Pay: $16.00

Job Full Description

Customer Service Representative (Logistics)

McAllen, TX

Mon-Fri 8am-5pm

$16/hour

 

Job Description

Duties and Responsibilities

This position involves a range of responsibilities, including but not limited to:

  • Supplier Communication: Engage with suppliers daily to monitor quality, yields, pricing, and production.
  • Market Analysis: Share commodities and market insights with the commercial team to support confident sales and business growth.
  • Pricing Support: Assist with transactional, promotional, and contract pricing recommendations.
  • Supplier Relationship Management: Maintain strong relationships with growers and suppliers, helping them enhance performance using data-driven insights.
  • Customer Understanding: Stay informed about customer needs, product specifications, and order patterns.
  • Supply Alignment: Ensure the right supply reaches the right customers and communicate packing instructions to suppliers.
  • Additional Responsibilities: Perform other duties as assigned based on team and country-specific needs.

Qualifications

Required:

  • High School Diploma or GED
  • Minimum of 2 years of experience in the fresh produce industry
  • Ability to travel up to 5% (domestically and internationally)

Preferred:

  • Bachelor’s Degree from an accredited institution
  • Proficiency in Microsoft Office Suite
  • Ability to work independently and collaboratively in a team environment
  • Strong teamwork skills and a collaborative mindset
  • Excellent relationship-building skills with customers, growers, and internal teams
  • Strong written and verbal communication skills
  • Effective negotiation skills with suppliers
  • Positive attitude with a drive to contribute, learn, and grow professionally
  • Strong analytical and problem-solving abilities, with a data-driven decision-making approach
  • Ability to perform under pressure in a fast-paced environment, including outside normal business hours
  • High attention to detail and a customer service mindset
  • Commitment to diversity, equity, and inclusion in the workplace

 

For immediate consideration, please call now 956-664-9675 ext.180 Perla

McAllen, TX
1670
504 North 10th Street
Suites B1-B5
McAllen, TX 78501

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