Located in McAllen, TX
Pay: $45k/year
Job Full Description
Customer Service / Sales Representative
Edinburg, TX
Mon-Fri 8am-5pm
$45k/year
Job Summary
We are seeking a highly motivated Customer Service Representative (CSR) / Sales Representative to join our team. This role involves managing customer relationships, driving equipment sales and rentals, and ensuring exceptional service. The ideal candidate will have a strong background in sales and excellent communication skills.
Key Responsibilities
Sales & Customer Support:
- Assist customers in selecting the right heavy equipment for their needs, whether for rental or purchase.
- Provide detailed product knowledge and pricing information to customers.
- Develop and maintain strong relationships with new and existing clients to drive sales and repeat business.
- Process rental agreements, sales orders, and contracts efficiently and accurately.
- Follow up with customers to ensure satisfaction and address any concerns.
Operational Support:
- Coordinate with the service and logistics teams to ensure timely equipment delivery and pickup.
- Monitor equipment availability and maintain accurate records of inventory.
- Assist in resolving customer issues related to equipment performance, delivery, or billing.
Business Development & Market Insights:
- Identify new business opportunities and generate leads through proactive outreach.
- Stay informed about market trends, competitors, and industry developments.
- Promote company products and services through calls, emails, and in-person meetings.
- Attend trade shows, industry events, and networking opportunities when required.
Qualifications
Required:
- High school diploma or GED.
- Minimum of 2 years of experience in sales, customer service, or a related field.
- Strong communication and negotiation skills.
- Ability to build and maintain strong customer relationships.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to work independently and in a team-oriented environment.
Preferred:
- Experience in the construction, heavy equipment, or rental industry.
- Bachelor’s degree in business, marketing, or a related field.
- CRM software experience.
- Bilingual (English and Spanish) is a plus.
For immediate consideration, please call now 956-664-9675 ext.180 Perla
McAllen, TX
1670
504 North 10th Street
Suites B1-B5
McAllen, TX 78501
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