Job Details

Dispatch Assistant October 31, 2024

14332483

Located in Sunnyvale, TX

Pay: $17 - $20/Hr DOE

Job Full Description

Job Description

 

As the Dispatch Assistant, you are responsible for assisting the management and direction of the workflow between load pullers and truck drivers in order to meet the scheduled commitments determined by the Sales Department for their customers.

 

The Dispatch Assistant must have exceptional customer service, communication, high level of organizational skills and self-motivated, dependable, enjoys interacting with people and working on group projects, enjoys doing work that requires frequent shifts in direction and detail oriented.


Pay: $17.00 - $20.00/hr. DOE
Hours: 7:00 am – 5:00 pm Monday thru Friday (Overtime as Needed)

Job Responsibilities & Duties:

  • Dispatch Coordination:
    • Schedule and dispatch drivers to various locations.
    • Maintain contact with drivers throughout their shifts and address routing issues.
    • Confirm deliveries at customer locations.
    • Analyze delivery efficiency and report safety hazards.
  • Customer Service:
    • Handle delivery issues and scheduling.
    • Provide exceptional customer service via phone.
    • Assist with returns and coordinate pick-ups.
    • Administrative Support:
    • Perform data entry and organize paperwork.
    • Scan POs to the Accounting Department.
    • Assist with inventory management and data entry.
  • Safety and Compliance:
    • Enforce company safety rules and report any safety hazards.
    • Order diesel for machine operations and production supplies.

Skills and Abilities:

  • Exceptional customer service and communication skills.
  • High level of organizational skills and attention to detail.
  • Ability to adapt to a fast-paced environment and handle multiple tasks.
  • Proficiency in Microsoft Office Suite and experience with scheduling.
  • Ability to learn and understand lumber grades and math within three months.

Experience:

  • Entry-level management/supervisory experience (1 year required).
  • Administrative experience (2-3 years required).
  • Experience in manufacturing processes/systems (preferred).

Dispatch Assistant Qualifications:

  • High school diploma or GED required; some college preferred.
  • Ability to understand and communicate in English; Spanish is a plus.

Conduct:

  • Excellent attendance record, punctual and reliable.
  • Positive attitude, team player, and goal oriented.
  • Safety-conscious and able to act competently in emergencies.

How to Apply for the Dispatch Assistant position:

  • Apply here online: https://www.expresspros.com/MesquiteTX/Job-Seekers/Default.aspx
  • Call to schedule an interview
  • Stop in our office at 1220 N Town East Blvd, #334, Mesquite TX, 75150 M-F between 9 AM and 3:30 PM.
Territories Served: Mesquite, East Dallas, Sunnyvale, Seagoville, Wilmer/Hutchins

Mesquite, TX
3316
1220 North Town East Boulevard
Suite 334
Mesquite, TX 75150

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