Job Details

Service Advisor February 12, 2025

A947

Located in Dallas, TX

Pay: 24.04

Job Full Description

Job Posting: Service Advisor

Shift 7:30am-4pm

Pay:$24.04hr-28.85/hr

• Initiate equipment services and repairs by identifying performance issues and customer requests.
• Create repair orders, provide estimates, and maintain customer relationships.
• Inspect equipment, review maintenance records, and schedule diagnostics with technicians.
• Develop cost estimates for materials, labor, and supplies.
• Calculate payments and deductibles, and enter repair orders into the system.
• Communicate estimates and timelines to customers, obtaining approvals and contact information.
• Record equipment issues and corrective actions, and manage equipment records.
• Participate in educational opportunities and stay updated with manufacturer publications.
• Coordinate both mobile and in-house repairs.

Qualifications:

• High school diploma or equivalent.
• 2+ years of service advisor or customer service experience.
• Proficient in computer systems and point-of-sale technology (Excel intermediate).
• Strong problem-solving skills with a focus on quality, safety, and equipment maintenance.
• Excellent communication, customer service, and telephone skills.
• Ability to work in a fast-paced environment.
• Mechanical knowledge is a plus.

Additional Information:

• Highly motivated, energetic, and professional.
• Room for internal growth in a growing organization.
• Office hours: Monday – Friday, 7:30 AM to 4:30 PM.
• PTO (1 day/month) and benefits offered.
• Valid driver’s license with a clean driving record.
• Bilingual (English/Spanish) a plus.
• Must pass background check and drug screening.
• Annual salary: $50-60K.

Mesquite, TX
3316
1220 North Town East Boulevard
Suite 334
Mesquite, TX 75150

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