COO86
Located in Mount Pleasant, TX
Pay: 15.00 to 17.00
Job Full Description
Job Summary:
As a Friendly Industrial Receptionist, you will be the first point of contact for all visitors, employees, and delivery personnel entering the industrial facility. Your primary role is to greet everyone with a smile, offer excellent customer service, and ensure a smooth flow of operations while adhering to safety protocols and administrative duties.
Key Responsibilities:
- Warm and Welcoming Reception: Greet visitors, contractors, delivery personnel, and employees with a friendly attitude, offering assistance and directing them to the appropriate person or department. Provide a positive first impression of the company.
- Visitor and Contractor Management: Ensure that all visitors and contractors sign in upon arrival, receive visitor badges, and are informed of necessary safety protocols, including proper protective equipment or guidelines.
- Phone and Communication Management: Answer incoming calls politely, respond to inquiries, and direct calls to the appropriate team members. Relay messages accurately and in a timely manner.
- Safety and Security Compliance: Monitor the access of guests and personnel, ensuring compliance with the facility's safety procedures. Ensure that visitors are aware of any safety rules (e.g., wearing hard hats, goggles, etc.).
- Scheduling and Coordination: Assist with scheduling appointments, meetings, and tours within the industrial facility. Coordinate with relevant departments to ensure smooth logistics.
- Administrative Assistance: Perform light administrative tasks such as filing, data entry, maintaining visitor logs, sorting mail, and assisting with office supply management.
- Delivery and Shipment Coordination: Receive and track deliveries, ensuring they are directed to the correct department or storage area. Notify staff when deliveries arrive.
- Reception Area Maintenance: Keep the reception area tidy and organized, ensuring that it is welcoming for visitors and staff. Stock brochures, safety guidelines, and other materials as needed.
- Customer Service Support: Provide assistance to staff and visitors as needed, whether it's directions to different parts of the facility, explaining the company’s products or services, or providing a friendly environment for new arrivals.
Required Qualifications:
- High school diploma or equivalent (Certification in office administration or customer service is a plus).
- Previous experience in a receptionist, customer service, or administrative role, preferably in an industrial or manufacturing setting.
- A friendly, approachable, and positive attitude with the ability to make visitors feel comfortable and welcome.
- Basic proficiency with MS Office (Word, Excel, Outlook) and general office equipment (phones, fax, etc.).
- Strong communication and organizational skills.
- Ability to multitask and manage a high volume of visitors in a busy industrial setting.
- Attention to detail and the ability to follow safety and security procedures.
Preferred Skills:
- Knowledge of industrial or manufacturing operations and terminology.
- Experience with scheduling tools, inventory management, or basic dispatch functions.
- Ability to maintain a calm and friendly demeanor in fast-paced or stressful situations.
- Prior experience with safety compliance or understanding of industrial safety regulations is a plus.
Mount Pleasant, TX
2108
1009 South Jefferson Avenue
Suite 200
Mount Pleasant, TX 75455
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