14344840
Located in San Antonio, TX
Pay: $17.00 per hour
Job Full Description
Full time experienced Collections Rep needed for Auto company NW San Antonio, TX area
1 yr experience required
HS/GED
Bilingual skills required
Customer loans accounts
Dealership experience
Candidates will work in an office setting processing payments on collection accounts, will call customers to establish payment plans as needed on past due accounts
- Contacting customers: Making phone calls and sending emails to customers with overdue accounts
- Locating customers: Using credit bureau data, post office information, and other tools to find customers who have moved or changed phone numbers
- Negotiating payments: Creating payment plans or negotiating settlements with customers who are struggling to pay
- Maintaining records: Keeping records of contacts, attempted contacts, and payments collected
Resolving disputes: Addressing customer issues and complaints in a timely manner
Updating accounts: Monitoring and updating customer accounts as needed
- Working with other departments: Collaborating with other departments to resolve customer issues
Following laws: Adhering to federal and state laws dealing with debt collection
Bilingual skills are required; must be knowledgeable with current collection laws and debt collection.
$17 per hour to start.
Resumes to andrea.lowry@expresspross.com
San Antonio (Northwest), TX
3092
8131 I-H 10 West
Suite 225
San Antonio, TX 78230
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