CSR-D
Located in Spring, TX
Pay: $16-$18
Job Full Description
Experienced Dispatchers needed with good customer service for a permanent full time Dispatching role.
Interested candidates must have proven experience in a fast-paced office environment. This position requires over-the-phone customer service, detailed information management, concise but pleasant communication skills and propensity for finding solutions.
Essential Duties, Responsibilities, and Requirements include the following (Other duties may be assigned)
- Answer calls and record information accurately such as customer's name, address, phone number, reason for call, etc.
- Interpreting customer needs and determine scope of work.
- Schedule service calls, and dispatch technicians to the appropriate jobs using calendar or scheduling systems.
- Strong computer skills, including Word, Excel, Google Suite and other software programs.
- Language Skills: Applicant must have the ability to write reports, business correspondence, with good grammar, punctuation and spelling; and the ability to effectively present information and respond to questions from managers, other employees, clients, customers, and the general public.
- Strong Customer Service skills: Your voice tone should be friendly, confident, and reassuring. The ability to empathize with customers is a plus.
- Experience working with maps, knowledge of geographical area, and giving directions.
- Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the company.
- Filing and organizing daily paperwork.
- Occasionally manage multiple tasks and handle high stress situations.
Temp to hire position
Hours: 8am to 5pm M-F
Wages based on experience. $16-$18 DOE
Apply online www.expresspros.com/TomballTX
send resumes to Fritzy.Lopez@ExpressPros.com
Tomball, TX
2011
14015 Park Drive
Suite 219
Pinehurst, TX 77377
Apply Now Email Us