14343592
Located in Tyler, TX
Pay: to $25
Job Full Description
Express Employment Professionals is seeking applicants for a Office Assistant for a company in Tyler, TX ! We are a full-service Staffing Firm where we work with companies in East Texas that have full-time, part-time and temporary. Since we cannot guarantee placement, there is no fee for using our services!
In this role, you will:
- Oversee a CSR team of 3-4, providing guidance and support to ensure excellent customer service.
- Address inquiries related to pricing, shipping dates, shortages, and other concerns promptly and professionally.
- Enter customer orders accurately and ensure pricing is correct. Communicate with customers to resolve discrepancies as needed.
- Maintain and update the instruction manual to reflect current procedures and information.
- Ensure efficient operations and continuously identify opportunities to improve customer service processes.
We like to hear from candidates with the following:
- Proven ability to step into a supervisory role with minimal training.
- Strong attention to detail and organizational skills.
- Excellent communication skills for interacting with customers and team members.
- Familiarity with order entry systems and customer service protocols.
- Associate degree preferred but not mandatory.
Apply now! Or call our office at (903) 592-9999 to speak to a recruiter about setting up an interview!
Tyler, TX
2625
5604 Donnybrook Avenue
Tyler, TX 75703
Apply Now Email Us