Job Details

Receptionist/Clerk November 20, 2024

14344792

Located in Orem, UT

Pay: $17-$20

Job Full Description

Receptionist / Clerk

Location: Orem
Job Type: Temp-to-Hire  
Hourly Rate: $17 - $20 per hour  

About Us:
We are a specialty glass shop providing high-quality glass products and services for contractors, hobbyists, homeowners, and businesses. Our team prides itself on excellent customer service, strong relationships with contractors and retail customers, and our expertise in the glass and remodeling industry.

Position Overview: 
We are seeking a dependable and customer-oriented Receptionist / Clerk to join our team. This role will be responsible for answering phones, assisting customers with product inquiries, processing orders, and providing support to contractors, hobbyists, and retail customers. Bilingual (English/Spanish) is a must to communicate effectively with our diverse clientele.

Key Responsibilities:

- Answer phone calls and respond to customer inquiries, directing them to the appropriate departments as needed.
- Assist contractors, cabinet shops, homeowners, and hobbyists with glass product orders, specifications, and pricing.
- Provide exceptional customer service to retail customers, guiding them through product options and ensuring a positive shopping experience.
- Process orders and sales, both in person and over the phone, ensuring accurate entry and efficient order fulfillment.
- Receive deliveries and ensure products are accurately checked in and inventoried.
- Maintain organized inventory, ensuring that stock levels are properly monitored and updated.
- Assist in managing product displays and ensuring the sales floor is neat and well-stocked.
- Collaborate with contractors and glass installers to facilitate product needs for specific projects.
- Handle any administrative tasks necessary to support daily operations, including filing, invoicing, and other office duties.

Qualifications:

- Bilingual (English/Spanish) is required.
- Previous experience in a customer service or inside sales role, preferably in the construction, glass, or home improvement industries.
- Experience or familiarity with working with contractors, cabinet shops, and glass products is a plus.
- Strong communication skills and ability to provide excellent customer service.
- Basic knowledge of inventory management and experience handling incoming deliveries.
- Ability to lift up to 40 lbs when receiving deliveries and organizing products.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Positive, team-oriented attitude with a willingness to learn.

Physical Requirements:

- Ability to lift up to 40 lbs (required when receiving and organizing glass deliveries).
- Ability to stand for extended periods and assist with inventory management.

Compensation & Benefits:

  • $17 - $20 per hour, based on experience.
  • Temp-to-hire position with potential for full-time employment after the probationary period.
  • Opportunity to work in a supportive and customer-focused environment.
  • Benefits Included

#Orem3349

Orem, UT
3349
1041 South Orem Boulevard
Orem, UT 84058

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