14341494
Located in Chantilly, VA
Pay: $19.00
Job Full Description
We're searching for a Customer Specialist for a Granite & Marble company in Chantilly, VA
Pay: $19/hr
Hours: 9am - 5pm M-F // 9am-3pm Saturday
The Customer Specialist will work 6 days, getting OT for the hours over 40.
They are often the first contact with customers and vendors and provide friendly, professional, accurate responses and information. This role supports Branch Manager delivering excellent customer service and administration to both external and internal customers.
Essential Responsibilities:
- Assist customers and fabricators in a timely manner to help meet their needs.
- Responding to all customer inquiries via phone or email in a polite and efficient manner.
- Help homeowners and any other customer make selections by giving proper product information.
- Create online orders using the internal system properly and efficiently.
- Maintains confidentiality regarding pricing with homeowner, builder, contractor, or anyone that is not a fabricator.
- Effectively label products with proper tools and correct information.
- Maintain accurate records of products that have been moved and stored in the warehouse.
- Verify all outgoing shipments to be completed by uploading the invoice to the internal system and ensure all products were delivered.
- Help keep the front desk and office area fully stocked, cleaned, and organized.
- Organizing file records for invoices, customers, and fabricators.
- Keep records of customer interactions if needed, process customer accounts and file documents
Other Essential Functions:
- Monitors the stock and cleanliness of restrooms.
- Take payments and keep record when authorized personnel is not available.
- Monitors the stock, organization, and cleanliness of the break room.
- Other duties as assigned.
APPLY TODAY - Submit resume for immediate consideration!
Only those who are being considered will be contacted.
Manassas, VA
3111
9210 Church Street
2nd Floor
Manassas, VA 20110
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