Job Details

Customer Service Representative December 31, 2024

14355206

Located in Port Orchard, WA

Pay: $20.00

Job Full Description

Overview:  A locally family-owned fireplace and stove store is seeking a friendly and professional Customer Service Representative to join their team. As the first point of contact for customers, you will play a key role in ensuring an exceptional customer experience. The Customer Service Representative will assist all departments as needed and contribute to the smooth operation of the business.

 

JOB DUTIES:

May include but not limited to the following:

  • Serve as the first point of contact for customers, both in person and on the phone, providing outstanding customer service
  • Answer and bet phone calls, directing inquiries appropriately
  • Schedule service appointments and confirm job readiness with customers
  • Handle over-the-counter sales and invoice transactions accurately
  • Collect prepayments as direct by the Service Manager
  • Prepare service packets for jobs, ensure necessary parts are available
  • File management
  • Perform opening and closing procedures
  • Tidy the shop as needed
  • Assist with other tasks as directed by management
  • Relay customer needs and feedback to management

Requirements:

  • Excellent customer service and communication skills
  • Ability to multitask and prioritize in a busy environment
  • Strong organizational and time management abilities
  • Basic knowledge of invoicing and payment collection processes
  • Comfortable using office equipment and basic software
  • Experience in a retail or service-oriented role is a plus

 

Pay:
$20/hour

 

Schedule:

Monday-Friday, 9:00AM-5:00PM

 

Ways To Apply:

  • Text “APPLY” to (360) 479-4756
  • Send your resume to Jobs.BremertonWA@ExpressPros.com
  • Complete an online application on our website: www.expresspros.com/apply
  • Call our office at (360) 479-4756
  • Download the Express Jobs App in Apple or Google Play Store
  • Visit our office at 4545 Auto Center Way Bremerton, WA 98312

Benefits Available to Eligible Associates:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • 401(k) Retirement Savings Plan with matching
  • PTO
  • Paid Holidays

Express is an Equal Opportunity and E-Verify Employer.

 

About us:

Express Employment Professionals works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career.

Apply today on the ExpressJobs app! Search for other great job openings in your area, build your profile, show off your skills and apply, all from your mobile device.

Bremerton, WA
2858
4545 Auto Center Way
Suite B-2
Bremerton, WA 98312

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