LY001
Located in Lynnwood, WA
Pay: $23 - $29 per hour
Job Full Description
Express Employment Professionals of Everett is hiring a Customer Service Representative for a local company. This is a fulltime, permanent position that is 100% on-site.
The CSR will perform specific responsibilities to ensure high productivity, quality, and external customer service while adhering to all relevant company policies and procedures. The position also involves identifying and recommending process improvements to streamline and increase the efficiency of existing programs. This is a day shift role paying $23 to $29 per hour.
Essential Job Functions
- Answer phones and assist customers with orders, queries, and problem-solving.
- Accurately enter all orders and relevant data into internal programs.
- Build and support customer relationships on an ongoing basis to increase sales and meet monthly targets and goals.
- Follow up with customers via phone, email, and fax.
- Develop new customer prospects.
- Maintain close contact with outside sales representatives regarding customer accounts.
- Acquire knowledge of the entire product line process and identify opportunities to sell older inventory.
- Ensure all marketing mailers are distributed to customers as scheduled.
- Run inventory reports and communicate with customers on a weekly basis.
Education and Experience Requirements
- Two to three years of related experience and/or training, or an equivalent combination of education and experience.
- Associate degree preferred.
- Phone sales experience preferred.
Other Skills/Abilities
- Business acumen
- Excellent verbal, written, and interpersonal skills
- Proficient computer skills
- Customer/client focus
- Organizational and problem-solving skills
We offer several ways to apply:
- Visit us online at www.expresspros.com/apply
- Call us at 425-339-8400 to schedule an interview
- Email your resume to Jobs.EverettWA@expresspros.com and put the job title in the subject line
- Don’t forget to download the ExpressJobs app to stay up to date on our latest offerings!
Benefits of working with Express include medical benefits, holiday pay, optional 401(k), training, and more!
Join Express Employment Professionals and Find Your Perfect Job!
At Express, we connect job seekers with opportunities that match their skills and experience. As a leading staffing company in North America, particularly in Washington State and Everett, we are dedicated to helping you advance your career. Whether you’re seeking a full-time position, part-time work, or a flexible schedule, we offer a wide range of job opportunities, including:
- Administrative
- Light Industrial
- Skilled Trades
- Professional
We are proud to be an equal opportunity employer, matching top talent with businesses throughout Snohomish County for over 20 years. Plus, job seekers NEVER pay a fee!
#EverettWA
Everett, WA
3221
906 Southeast Everett Mall Way
Suite 140
Everett, WA 98208
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