P078
Located in Longview, WA
Pay: $30.00 an hour
Job Full Description
Position Purpose
Manage the activities, processes, and staff assigned to the Business Development Department, including outside and inside sales, marketing, and media development.
Accountabilities and Tasks
• Manage department activities and all aspects of department operations, including processes, activities, and staff.
• Supervise activities to ensure timely and quality completion of assigned tasks.
• Review and approve bid proposals submitted by staff.
• Conduct routine one-on-one and annual performance reviews for the department staff.
• Coordinate with the Support Desk Manager, Professional Services Manager, Technology Alignment Manager, & Account Manager/vCIO to prepare bid proposals.
• Collaborate with other departments to facilitate department functions.
• Attend events in support of sales and marketing efforts to acquire new logo clients and retain existing clients.
• Coordinate with the Operations Manager to resolve client complaints and ensure the highest level of client satisfaction.
• Maintain & enforce the sales & marketing processes.
• Manage sales training and certification of department staff for relationship-based selling of products and services.
• Manage the department's standard operating procedures, processes, and policies, including the development and maintenance of the Prospective Buyers Report and the Warm 250 list. • Develop metrics to match and report to the TruPeer SMART numbers and the TruPeer Bi-Weekly Sales Activity report.
• Manage a budget for department operations, determining budgetary requirements and coordinating with accounting to monitor the department budget.
• Contribute to efficient and effective operations by holding department staff meetings as needed, attending management meetings, and providing input on operations and planning.
• Select, direct, motivate, and develop department staff, evaluating and rewarding their performance.
• Support operations as requested and needed.
• Hold safety, quality control, daily huddle, and level 10 EOS meetings with department staff as needed.
• Keep assigned areas clean and neat.
Knowledge, Skills, and Experience Requirements
• Three (3) years of experience in sales and client service.
• Two (2) years of experience in marketing.
• Prior experience in departmental budgeting preparation & management.
• Strong communication, organization, time management, strategic business thinking, creative thinking, business acumen & negotiation skills.
• Familiarity with sales philosophies, sales strategies, customer relationship management, and marketing tactics.
• Ability to adapt to changing market conditions and business needs.
• Ability to manage and supervise all aspects of a department.
• Three (3) years of experience in sales and customer service.
• Ability to manage and supervise all aspects of a department.
Human Relations Requirements
• Ability to interact with clients, employees, and management staff on a professional and friendly level.
• Ability to coordinate work activities with other departments to establish priorities and schedules.
• Exhibit management, supervisory, and team leader skills.
• Exhibit traits of personal reliability and consistency on a day-to-day basis.
• Exhibit a willingness to take personal responsibility for ensuring client satisfaction.
• Exhibit a willingness to ask for and provide assistance to other staff where and when needed.
• Exhibit a high degree of professional and personal integrity.
• Exhibit a high degree of personal grooming and appearance.
• Ensure you focus on your people
Freedom to Act
• Schedule staff assignments.
• Develop and maintain marketing tools and the website.
• Develop and maintain sales tools and product catalogs.
• Establish and implement staff work hours and priorities.
• Arrange staff areas as needed.
• Implement department procedures and policies.
• Authorize overtime, vacation, and time off requests for assigned staff.
• Update client documentation as needed.
Associate Benefits
While working for Express, our associates can also become eligible for a variety of benefits:
- Referral bonuses - $100 per employee referred after 80 hours worked.
- Medical plan
- Dental plan
- Vision/eyewear plan
- Prescription drug reimbursement
- Short-term disability
- Direct deposit
- Sick Pay
- Perks at Work – Save money with offers and discounts on everything from large or everyday purchases with popular merchants.
- 401(k) retirement savings plan
- Life insurance
At Express, we will assess your skills; offer you interview and resume writing tips, and work with you to find a job that fits your needs and abilities. You will never pay a fee at Express and you will have the opportunity to earn benefits. We have more than 200 jobs available every month and we want to talk to you! To find out more, contact us today!
TO APPLY
- Stop by our office at 1208 Washington Way Suite 130, Longview, WA 98632 (Monday-Friday 8am-5pm)
- Call Express Employment Professionals at 360-414-1200 to speak with a hiring manager
- Text "Jobs" to 360-414-1200
- Complete the application on our website expresspros.com/longviewwa
- Submit your resume via email to longviewwa@expresspros.com
"All employment offers are contingent on the successful completion of a pre-employment drug screening for safety sensitive positions and criminal background check in compliance with all applicable federal and state laws."
#LV1956
Longview, WA
1956
1208 Washington Way
Suite 130
Longview, WA 98632
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