14353040
Located in Lynnwood, WA
Pay: $21-$24 per hour, DOE
Job Full Description
Position: Customer Service Specialist
Type: Full-Time, Evaluation to Hire (33+ hours/week)
Location: Lynnwood
Pay: $21-$24 per hour, DOE
Schedules: IN OFFICE Monday-Friday, 7AM-3:30PM
Job Details: A manufacturing company in Lynnwood is seeking a Customer Service Specialist to join their team. The client specializes in products for quilting/crafting as well as serves furniture, mattress, automotive, aerospace industries and more.
Responsibilities:
- Entering orders (Microsoft Dynamics
-Answering customer emails (Microsoft Outlook)
-Listening to customers’ concerns, issues and questions
-Resolving customers’ concerns and answering questions to your best ability
-Assisting with marketing and promotional projects
-Shipping small parcel shipments
-Shipment quotations (FedEx Desktop Customer Tools)
-Ordering office supplies
-Communicating with warehouse staff
Qualifications/Requirements:
- Proficient with Microsoft Office 10; in particular, Word, Excel and Outlook
- This role requires 25% travel to trade shows
- Excellent grammar and computer skills, as well as the understanding of numbers
- Telephone etiquette to handle both incoming and outgoing calls
- Direct, clear communication with clients, co-workers, etc.
- Photoshop and/or Illustrator experience highly preferred (Adobe)
Benefits Available to Eligible Express Associates:
- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses
Express Office: Lynnwood
19009 33rd Ave W Ste 204
Lynnwood, WA 98036
425-775-4903
#ExpressProsLynnwoodWA #2592OS
Lynnwood, WA
2592
19009 33rd Avenue West
Suite 204
Lynnwood, WA 98036
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