Job Details

Customer Service Representative November 19, 2024

14336599

Located in Lacey, WA

Pay: $18.00-19.00/hr

Job Full Description

Express is now hiring for a Customer Service Representative at a HVAC contractor company based out of Lacey, WA. This is an evaluation-permanent opportunity. The schedule will be Monday-Friday from 7:30 am – 4:30 pm. The compensation for this position will be $18.00-19.00/hr. This company offers a benefits package to include Medical, Dental, Vision, and 401k benefits once hired on permanently by the company.

 

Job Duties:

  • Answer a high volume of incoming phone calls
  • Schedule appointments for customers
  • Accurately detail client interactions into an industry specific database
  • Speak with clients about services the company offers
  • Make outbound calls about scheduled service programs
  • Complete account reviews with customers

 

Job Requirements:

  • Six months of recent office experience
  • ServiceTitan database experience preferred but not required
  • Pass criminal background check and drug screen
  • Outstanding customer service skills
  • Can multi-task while working on multiple screens
  • Strong typing skills
  • Comfortable making outbound calls and meeting performance metrics

 

 

3 Ways to Apply: Pick 1

  • Call our office at (360) 357-7195 and let us know you are looking for work
  • Text the word “Jobs” to: 360-357-7195 and someone will respond to you
  • Email your resume to: Jobs.OlympiaWA@Expresspros.com

 

 

Express Employment Professionals offers benefits including Medical Benefits that meet ACA Requirements, Washington Paid Sick Leave & Holiday Pay for full time employees (after working 500 hours and averaging at least 35hrs/wk excluding overtime).

Olympia, WA
2465
1120 Harrison Avenue Northwest
Olympia, WA 98502

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