14359299
Located in Lacey, WA
Pay: $17.66/hr
Job Full Description
Express is now hiring for a Customer Service Representative for an online eyewear retailer based out of Lacey, WA. This is a evaluation to hire opportunity, working Monday through Friday 7:30a-4:00pm. The compensation for the position starts at $17.66/hr. The ideal candidate will be a self-starter with excellent problem-solving skills and the ability to work effectively within a team. This role involves assisting customers through email, chat, and phone, providing information on products, processing returns and warranties, and ensuring customer satisfaction.
Job Duties:
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Provide exceptional customer service via email, chat, and phone.
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Assist customers with order status, product information, returns, and warranties.
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Utilize computer systems to manage customer inquiries and process orders.
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Resolve customer issues in a timely and efficient manner.
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Collaborate with team members to ensure a consistent and high-quality customer experience.
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Maintain knowledge of current product offerings and promotions.
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Perform other related duties as assigned.
Job Requirements:
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High school diploma or equivalent
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Proficient in computer usage and various software applications.
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Strong problem-solving skills and the ability to think critically.
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Self-motivated and able to work independently as well as within a team.
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Excellent communication skills, both written and verbal.
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Tech-savvy with the ability to quickly learn new systems and technologies.
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Previous customer service experience, 2+ years minimum
3 Ways to Apply: Pick 1
- Call our office at (360) 357-7195 and let us know you are looking for work
- Text the word “Jobs” to: 360-357-7195 and someone will respond to you
- Email your resume to: Jobs.OlympiaWA@Expresspros.com
Express Employment Professionals offers benefits including Medical Benefits that meet ACA Requirements, Washington Paid Sick Leave & Holiday Pay for full time employees (after working 500 hours and averaging at least 35hrs/wk excluding overtime).
Olympia, WA
2465
1120 Harrison Avenue Northwest
Olympia, WA 98502
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