Job Details

Will Call Representative | Ballard | $21 - $23/hr November 11, 2024

14341407

Located in Seattle, WA

Pay: $21 - $23/hr

Job Full Description

Job Title: Will Call Representative

Job Summary:
As a Will Call Representative, you'll report to the Customer Service Manager and interact directly with customers. Your main role is to efficiently process customer orders and provide excellent customer service.

Schedule:

  • Monday – Friday, 7:30am - 4pm

Pay: $21 - $23/hr

Key Responsibilities:

  • Greet and assist customers from arrival to departure.
  • Process Will Call orders using the BisTrack system, including picking, checking, and packing items.
  • Ensure accurate customer account information and complete transactions.
  • Keep customers updated on order status and communicate with the sales team when necessary.
  • Maintain an organized Will Call area and follow up on orders that remain uncollected for over three days.
  • Assist customers with scheduling new pickup dates for unclaimed orders.
  • Manage tool repair and warranty intake, ensuring tools are properly recorded and processed.

Requirements:

  • Proficiency in MS Office and general tech use.
  • Ability to lift up to 50 lbs.
  • Strong communication skills.
  • Experience in customer service in a fast-paced environment is a plus.

To Apply:

Join a well-established company and take the next step in your accounting career!

About Express Employment Professionals:

When you choose Express Employment Professionals for your employment search, you gain access to a network of top local companies and the support of our experienced hiring professionals who specialize in skilled trades recruiting. Your education, skills, and experience are matched with the short-term, contract, and full-time positions our client companies have hired Express to recruit for. We have a history of success in placing candidates in the following areas: Construction, Engineering, and Manufacturing. There is no charge or fees for applicants seeking employment. Call us to get started!

Our Office Service Division is Always Recruiting For:

  • Administrator
  • Administrative Assistants
  • Call Center
  • Concierge
  • Customer Service Representative
  • Data Entry Clerk
  • Executive Assistant
  • Front Desk
  • Human Resources
  • Marketing / Sales
  • Medical Billing
  • Medical Receptionist
  • Office Coordinator
  • Receptionist

Benefits Available to Eligible Express Associates:

  • Medical Plan
  • Dental Plan
  • Holiday Pay (6 Days Observed)
  • 401(k) Retirement Savings Plan
  • Vision/Eyewear Plan
  • Life Insurance
  • Prescription Drug Reimbursement
  • Short-Term Disability
  • Referral Bonuses

 #SEAWA

North Seattle, WA
3184
400 North 34th Street
Ste 216
Seattle, WA 98103

Apply Now Email Us

Close