14348059
Located in Vancouver, WA
Pay: $20/hr
Job Full Description
Customer Outreach Representative
Pay
$20/hour
Position Summary
Reporting to the Director of Sales, the Customer Outreach Coordinator will help deploy a company-wide strategy used to engage customers to promote positive working relationships and to facilitate additional revenue growth provided by excellent customer service. While this position will also require some administrative and reporting tasks and responsibilities, the emphasis will be placed on proactive customer outreach, including extensive telephone calling, and in-person visits to existing customers.
Schedule:
The Customer Outreach will work a schedule of up to 30 hours per week. Days and hours will be discussed at the time of an interview.
Responsibilities:
- Nurture both new and old customer relationships through consistent customer outreach.
- Commitment for up to 30 hours per week of in-person customer visits and customer phone calls.
- Daily customer outreach phone calls promoting superior customer service to existing customers.
- Maintain a calendar of outreach activities, including results of both in-person visits and telephone conversations.
- Will assist in making outreach calls to customer on the daily AR report.
- Will discuss and promote Fleet Peak (Maintenance Agreement) contracts when applicable during customer visits.
- Communicate regularly with Director of Sales to continually develop better ways of reaching out to customers.
- Sending reports to Director of Sales on customer outreach activity.
Associate Benefits
While working for Express, our associates can also become eligible for a variety of benefits*:
- Referral bonuses - $25 per employee referred after 80 hours worked.
- Medical plan
- Dental plan
- Vision/eyewear plan
- Prescription drug reimbursement
- Short-term disability
- Direct deposit
- Sick Pay
- 401(k) retirement savings plan
- Life insurance
*For more information about our benefits, visit https://www.expresspros.com/Job-Seekers/Employee-Benefits/Default.aspx
Apply online or at our office:
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https://www.expresspros.com/VancouverWA/Job-Openings.asp
Express Office: Vancouver
2612 Northeast 114th Avenue
Suite 2
Vancouver, WA 98684
VancouverEEP
Vancouver, WA
1935
2612 Northeast 114th Avenue
Vancouver, WA 98684
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