Job Details

Office Assistant March 19, 2025

N539

Located in Vancouver, WA

Pay: $17.88

Job Full Description

Office Assistant

Position Overview

We are seeking a detail-oriented Office Assistant to support our Non-Emergency Medical Transportation (NEMT) Call Center. This non-exempt position is responsible for providing essential clerical support to ensure smooth operation of transportation services for clients.

 

Pay: $17.88/hr

Schedule: Monday - Friday, day shift

Temp to hire

Key Responsibilities

  • Process incoming faxes and perform data entry for NICU letters and vehicle information
  • Manage trip cancellations from website requests
  • Process No Show letters and documentation
  • Schedule transportation requests submitted via fax
  • Distribute gas voucher lists to partner stations daily
  • Process and verify bus passes from clinic rosters
  • Schedule routine transportation for Dialysis and Methadone clients
  • Serve as primary contact for Disability Determination transportation scheduling
  • Provide phone coverage during staff breaks and lunch periods
  • Assist with hospital discharge transportation coordination
  • Process after-hours and retroactively authorized transportation requests
  • Serve as backup for Billing/Office Assistant
  • Additional duties as assigned

Required Qualifications

  • High School Diploma or GED
  • Minimum 1 year of relevant experience
  • Strong communication skills, both verbal and written
  • Ability to maintain professional working relationships with staff, clients, and partners
  • Excellent customer service orientation
  • Strong attention to detail and problem-solving abilities
  • Ability to work in a fast-paced, team environment
  • Physical requirements: able to sit up to 8 hours daily while using computer and telephone; ability to stand, bend, stoop, and lift up to 25 lbs

Associate Benefits

While working for Express, our associates can also become eligible for a variety of benefits*:

  • Referral bonuses - $100 per employee referred after 80 hours worked.
  • Medical plan
  • Dental plan
  • Vision/eyewear plan
  • Prescription drug reimbursement
  • Short-term disability
  • Direct deposit
  • Sick Pay
  • 401(k) retirement savings plan
  • Life insurance

*For more information about our benefits, visit https://www.expresspros.com/Job-Seekers/Employee-Benefits/Default.aspx

 

Apply online or at our office:

Express Employment Professionals can help you find the job that is a good fit for your needs and abilities! You’ll never pay a fee for our services and support. Take the first step toward your success. Apply with Express today!

 

Check out our job board for all of our current job openings!

https://www.expresspros.com/VancouverWA/Job-Openings.aspx

 

Vancouver, WA
1935
2612 Northeast 114th Avenue
Vancouver, WA 98684

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