14347360
Located in Neenah, WI
Pay: $19.00 / HR
Job Full Description
Hours: Monday - Friday, 8:00am - 4:30pm
Pay: $19.00/Hour
Duties:
- Verify insurance applications to ensure no duplicates exist.
- Monitor credit checks and manage the daily inbox for customer emails.
- Contact customers to confirm that all information on insurance policies is accurate and complete.
- Review and analyze tasks related to Personal Lines policies across various channels, including USPS, email, fax, and Lockbox exceptions.
- Ensure policyholder information is complete and meets established processing criteria.
- Compare manually entered and pre-filled data with source documents to eliminate errors.
- Correspond with policyholders and/or jewelers via omnichannel platforms (telephone, email, chat, SMS) to obtain information or provide updates on policy status or changes.
- Utilize the TruePic photo verification platform to request and verify additional information from policyholders.
- Stay updated on all required policies, procedures, systems, and services.
- Exhibit a high degree of accuracy and quality, understanding the critical role these attributes play in building lasting relationships with customers and coworkers.
- Embrace change, lead by example, and contribute to a positive work environment and a culture of continuous learning.
- Maintain reliable and predictable attendance and report to work at scheduled times.
Qualifications:
To successfully perform this role, an individual must meet the following criteria:
- Demonstrated ability to perform essential duties with accuracy and attention to detail.
- Adaptability and willingness to learn and implement new policies, procedures, and technologies.
- Excellent communication skills, both written and verbal, for effective customer and team interactions.
- Strong organizational and time-management abilities.
- Commitment to maintaining a professional and positive work environment.
What does Express offer to you?
• Weekly paychecks!
• Vision Insurance
• Medical Plan
• Dental Plan
• 401(K) Retirement Savings Plan
• Life Insurance
• Referral Bonuses (Earn up to $125 for each person you refer!)
Why Express Employment Professionals, Appleton WI?
• Express, Appleton WI placed over 1,350 people in 2023 just in the Appleton area!
• We provide our associates with excellent comprehensive and competitive benefits!
• When you apply to us, you apply to 100+ companies in the Fox Valley!
• Over 170 people were hired on with a permanent position in 2023.
Apply now:
Call - (920) 624-6100 to schedule a phone interview.
Address - 1033 W College Ave STE 100 Appleton, WI 54914
Email - jobs.appletonwi@expresspros.com
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Appleton, WI
2021
1033 West College Avenue
Suite 100
Appleton, WI 54914
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