ESI06
Located in Appleton, WI
Pay: $17.00 /HR
Job Full Description
Job Title: Customer Service
Location: Appleton, WI
Compensation: $17.00 per hour
Schedule: 40 Hours per week, Monday to Friday
Hours will increase October 1st through March to include some Saturday mornings or afternoons and 1 day per week until 6:30pm
Position Summary:
- Greet customers warmly upon arrival and ensure a welcoming office atmosphere.
- Answer and manage phone calls, including scheduling appointments.
- Accurately input and maintain data in computer systems.
- Use office equipment, such as a copier and fax machine, as needed.
- Perform basic PC and Microsoft Office tasks.
- Assist with general administrative duties as required.
- Assist clients in person or over the phone to process applications and establish eligibility for assistance programs.
- Deliver excellent customer service while addressing client needs.
- Collaborate with community agencies and stakeholders to provide comprehensive support.
- Attend and participate in community events aimed at serving low-income populations.
Knowledge, Skill, and Ability Requirements:
- Strong interpersonal skills and a genuine passion for working with limited-income individuals and families.
- Proficiency in math and computer skills to manage application processes effectively.
- Experience in a non-profit setting and familiarity with working alongside veterans, elderly, and disabled populations is highly desirable.
- Ability to manage multiple tasks in a dynamic environment while maintaining professionalism.
- High school diploma or equivalent required.
- Minimum of 2 years of customer service experience.
- Strong interpersonal and communication skills, both written and verbal.
- Proficiency with PCs and Microsoft Office Suite (Word, Excel, Outlook).
- Friendly, professional, and customer-focused demeanor.
- Attention to detail and excellent organizational skills.
What does Express offer to you?
- Weekly paychecks!
- Vision Insurance
- Medical Plan
- Dental Plan
- 401(K) Retirement Savings Plan
- Life Insurance
- Referral Bonuses (Earn up to $125 for each person you refer to Express!)
Why Express Employment Professionals, Appleton WI?
- Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
- We provide our associates with excellent comprehensive and competitive benefits!
- When you apply to us, you apply to 100+ companies in the Fox Valley!
- Over 170 people were hired to a permanent position in 2024.
Apply now:
Call - (920) 624-6100 to schedule a phone interview.
Address - 1033 W College Ave STE 100 Appleton, WI 54914
Email - jobs.appletonwi@expresspros.com
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Appleton, WI
2021
1033 West College Avenue
Suite 100
Appleton, WI 54914
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