14353782
Located in Green Bay, WI
Pay: $16.00 - 19.00
Job Full Description
Are you passionate about delivery exceptional customer service and supporting a dynamic team? At Express Employment Professionals, we are looking for an energetic and detail-oriented Customer Service Representative to be the face of our customer service efforts. If you are ready to contribute to a growing company, work with innovative home improvement products, and provide outstanding experience to every client, we’d love to hear from you!
Customer Service Representative Highlights:
Work Schedule: Full-time, 1st shift, an 8-hour shift, 8:30 am – 5:00 pm, with a 30 min lunch.
Compensation: $16-19 per hour, depending on experience
Administrative Coordinator Primary Responsibilities:
- Oversee office operations and provide leadership to support administrative functions.
- Assist with financial operations using QuickBooks, including managing accounts payable, receivables, and processing deposits.
- Gain a comprehensive understanding of the company’s products and services to respond to customer inquiries accurately.
- Maintain detailed customer records, including order history and contact information.
- Handle high volumes of incoming and outgoing calls while maintaining professionalism and courtesy.
- Schedule appointments for sales consultations and minor service requests
- Address customer concerns by investigating the issue, offering a timely solution, and following up to ensure customer satisfaction.
Customer Service Representative Qualifications:
- Eagerness to learn and grow in the role.
- Strong attention to detail and a solid work ethic
- Ability to prioritize and manage multiple tasks efficiently.
- Excellent customer service skills, including problem solving, active listening, and a commitment to resolving client concerns.
- Strong written and verbal communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
- Experience in the home improvement or construction industry is a plus.
Benefits as an Express Associate:
Medical Benefits
Holiday Pay
401K
Free Employee Assistance Program, Training, and Scholarship Opportunities
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.
To Apply: Submit a resume to Jobs.GreenBayWI@ExpressPros.com, apply online at Expresspros.com, or give us a call at 920-940-6000.
Green Bay, WI
2800
2271 Fox Heights Lane
Green Bay, WI 54304
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