14331369
Located in Madison, WI
Pay: $23/hr
Job Full Description
We are seeking temporary customer service candidates for a reputable manufacturing company dedicated to delivering high-quality products and exceptional service to their clients.
This is a temporary role, expected to last 3 - 6 months, with potential for long term hire based on performance and business need.
Position Summary:
This role requires strong computer skills and experience with data entry to ensure accurate record-keeping and efficient communication.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Process customer orders and manage order fulfillment from initiation to delivery.
- Maintain accurate records of customer interactions and transactions in our database.
- Collaborate with internal teams to resolve customer issues and provide product information.
- Assist with data entry tasks related to customer accounts and inventory management.
- Follow up with customers to ensure satisfaction and address any concerns.
- Provide feedback to management on customer trends and potential improvements to services.
Qualifications:
- High school diploma or equivalent; additional education in business or communications is a plus.
- Previous experience in customer service, preferably in a manufacturing or technical environment.
- Proficient in computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
- Strong data entry skills with a keen attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving skills and a customer-oriented mindset.
Benefits:
- Competitive hourly wage of $23/hr.
- Opportunity to gain valuable experience in a manufacturing setting.
- Potential for future employment opportunities based on performance.
Schedule: Hours are Monday - Friday 8-4:30 OR 8:30 - 5:00.
Interested candidates can apply many ways:
- Call to speak with an Employment Specialist
- Submit online applications
- Send resume to jobs.fitchburgwi@expresspros.com
Express Office: Madison West (Fitchburg)
2980 Cahill Main
Suite 106
Fitchburg, WI 53711
Madison West (Fitchburg), WI
3236
2980 Cahill Main
Suite 106
Fitchburg, WI 53711
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