14346989
Located in Germantown, WI
Pay: 19.00
Job Full Description
Customer Service Representatives - Bi-Lingual a PLUS!
Germantown Area
8:00a - 5:00p Monday - Friday
Temp to hire
$19/hour
Send resume to: Cindy.Schacht@expresspros.com or apply at www.expresspros.com/mequonwi
Summary: Interviews customers and records interview information into computer for customer service by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
- Processes orders via phone or paper purchase order.
- Answers all incoming calls and routes to the appropriate personnel.
- Logs a call for technical support.
- Processes back orders.
- Communicates consistently with customer on the status of orders and technical support calls.
- Prepares custom paperwork for international shipments.
- Invoices customer orders.
- Tracks customer shipments.
- Files orders in customer files.
- Assists with customer mailings.
Mequon, WI
1752
11126 North Cedarburg Road
Mequon, WI 53092
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